Experience

Hjeen Coffee Roasters

• Saudi Arabia
• Food and Beverage Services
• 1 - 100 Employee

• Chief Operating Officer

  • Mar 2022 - Present

• Director Of Operations

  • Dec 2021 - Mar 2022



ARAKU Coffee

• India
• Food and Beverage Services
• 1 - 100 Employee

• General Manager - Operations

  • Nov 2020 - Dec 2021



Micasa Hospitality

• Bengaluru Area, India

• Director - Marketing & Operations

  • Mar 2014 - Nov 2020

  Initially on-boarded to launch and mentor cross-functional teams to collaborate as a focused unit to achieve aggressive business goals and drive the evolution of concepts into accomplished businesses by identifying and capitalizing on new growth opportunities through market analysis, product / brand development expertise, and keen business instincts. Promoted to role as Director of operations in 2014, and to Director Marketing & Operations in 2015 Currently managing two business verticals with close attention to budgets, P&L, timeframes, quality, and develop and implement strategies that increase product awareness, market share and profitability. Current responsibilities include: • Managing business operations for two resto-pubs ‘Easy Tiger’ and pizzeria ‘All ‘Bout the Base’ based in Bengaluru, India. • Spearheading the consultancy vertical, staging business turnarounds by renewing organizational focus on Menu re-engineering, Costing, Social Media Brand marketing, SOP’s for Service & Kitchen operations, Staff Training & Customer Service. • Operational leadership roles including P&L management and strategic planning with a managed turnover in excess of $5 Million / Rs.30 Cr. per annum. • Led the development and implementation of annual marketing plans that resulted in consistent sales increases. • Increased franchisee participation through proactive ATL, BTL and local marketing initiatives, resulting in incremental annual sales • Directed development of interactive, direct marketing, media, creative, sales promotion and PR strategies. Show less



Micasa Hospitality - Nando's Franchise

• Bengaluru Area, India

• Head Of Operations

  • Dec 2012 - Feb 2014

  Nando's is a South African casual dining restaurant group with an Afro-Portugese theme. Founded in 1987, Nando's operates in thirty countries on five continents. Nando's is a South African casual dining restaurant group with an Afro-Portugese theme. Founded in 1987, Nando's operates in thirty countries on five continents.



Taco Bell

• United States
• Restaurants
• 700 & Above Employee

• RGM - Operations & Training

  • Mar 2009 - Nov 2012

  Yum! Brands, Inc. operates as a quick service restaurant company. It develops, operates, franchises, and licenses a system of restaurants, which prepare, package, and sell various priced food items. The company operates various restaurant brands, including KFC, Pizza Hut, Taco Bell, Long John Silver’s, and A&W All-American Food Restaurants. Its restaurants specialize in chicken, pizza, Mexican-style food, and quick-service seafood categories. As of December 31, 2007, it operated approximately 35,000 restaurants in 100 countries and territories. The company was founded in 1997. It was formerly known as TRICON Global Restaurants, Inc. and changed its name to YUM! Brands, Inc. in 2002. YUM! Brands, Inc. is headquartered in Louisville, Kentucky. Show less



RKHS

• Hospitality
• 1 - 100 Employee

• Project Manager

  • Nov 2007 - Feb 2009

  RKHS, a Radhakrishna Group company is India's leading company in providing Food and Support Services. With a core focus on client and customer satisfaction and delivering high quality services, RKHS manages services for more than 1,200 client sites across 22 states in India, with employee strength of more than 20,000 people. Serving over 2,75,000 meals per day, managing 22 million sq. ft. space, vending 2,25,000 cups per day, and managing over 2000 rooms, RKHS has proven to be a reliable and one point service contact for managing services in following sectors, • Business & Industry • Health Care • Education • Offshore, Maritime and Remote Sites • Travel Show less



Pizza Inn, United Food Company, Kingdom of Saudi Arabia

• Restaurant General Manager

  • Sep 2005 - Oct 2007

  United Food Company is the Saudi Arabian country developer for Pizza Inn Inc, one of the world's most established pizza chains, whose first restaurant opened in Dallas, Texas in 1961. Operations cover the United States, Europe, Middle East , Pacific Rim and the Caribbean. United Food Company is the Saudi Arabian country developer for Pizza Inn Inc, one of the world's most established pizza chains, whose first restaurant opened in Dallas, Texas in 1961. Operations cover the United States, Europe, Middle East , Pacific Rim and the Caribbean.



Cafe Coffee Day

• Retail Management Trainee

  • Apr 2005 - Sep 2005

  Café Coffee Day is a division of India's largest coffee conglomerate, Amalgamated Bean Coffee Trading Company Ltd. (ABCTCL), popularly known as Coffee Day.A Rs. 750 crore ISO 9002 certified company. Coffee Day sources coffee from 5000 acres of coffee estates, the 2nd largest in Asia, that is owned by a sister concern and from 11,000 small growers. It is one of India’s leading coffee exporters with clients across USA, Europe & Japan. Café Coffee Day is a division of India's largest coffee conglomerate, Amalgamated Bean Coffee Trading Company Ltd. (ABCTCL), popularly known as Coffee Day.A Rs. 750 crore ISO 9002 certified company. Coffee Day sources coffee from 5000 acres of coffee estates, the 2nd largest in Asia, that is owned by a sister concern and from 11,000 small growers. It is one of India’s leading coffee exporters with clients across USA, Europe & Japan.