Siddharth Barwal

Customer Success Manager at Haptik
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Contact Information
us****@****om
(386) 825-5501
Location
Shimla, Himachal Pradesh, India, IN

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Credentials

  • National Eligibility Test In Management
    UGC NTA
    Dec, 2019
    - Nov, 2024
  • Agile Fundamentals: Scrum, Kanban, and Scrumban
    Udemy
    Oct, 2019
    - Nov, 2024
  • Basics of Scrum, Agile and Project Delivery
    Udemy
    Oct, 2019
    - Nov, 2024
  • Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
    Cisco
    Mar, 2015
    - Nov, 2024

Experience

  • Haptik
    • United States
    • Software Development
    • 300 - 400 Employee
    • Customer Success Manager
      • Aug 2022 - Present

      Haptik is a part of the Reliance group of companies, who acquired a majority stake in the company in a $100 million deal in April 2019. Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations to date. The company’s intelligent virtual assistant solutions enable Fortune 500 brands globally to enhance customer experience while saving costs and increasing sales. Haptik has been the recipient of several industry accolades, including the Frost & Sullivan Award for Conversational AI Company of the Year 2018, and recognition as one of the Top 25 AI Companies in the World 2018 by AI Time Journal. Haptik’s leading clients and partners include Samsung, Oyo Rooms, KFC, Coca-Cola, Tata Group, Club Mahindra, Zurich Insurance among others. Show less

  • Polestar Solutions & Services
    • United States
    • Business Consulting and Services
    • 400 - 500 Employee
    • Customer Success Manager
      • Dec 2021 - Jul 2022

  • trica
    • India
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Success Manager
      • Jul 2021 - Dec 2021

  • LetsVenture
    • India
    • Software Development
    • 1 - 100 Employee
    • Customer Success Manager @ MyStartupEquity
      • Oct 2020 - Dec 2021

  • Click Labs
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Information Technology Support Engineer
      • Jul 2016 - Sep 2016

Education

  • Himachal Pradesh University Business School
    Master of Business Administration - MBA, Marketing and Human Resource Management
    2018 - 2020
  • University Institute of Information and Technology, H.P.U, Shimla
    Bachelor's of Technology, Information Technology
    2012 - 2016

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