Experience

Crystal Solutions Ltd

• India
• Staffing and Recruiting
• 100 - 200 Employee

• SR.FME

  • Mar 2006 - Present



SR.FME

• SR.Facility management engineer

  • Mar 2006 - Present

  Crystal InfoTech. [Working through TCS on TATA INDICOM Project]; Job Responsibilities Routine system Administration, maintenance and troubleshooting of 2003 servers and desktops [XP, win2k, windows 7]. Responsible for Resolution time, Quality of serviced offered by service desk. Responsible for security patches compliance for Workstations and servers. Responsible for availability of the corporate LAN, consisting of servers, workstations, printers and multimedia equipment independently Coordinating with the end users for their requirements for smooth operation and application support. Ensure that antivirus software and virus signatures are updated on a regular basis Job Include System administration of Windows 2003 Servers Health Status and routine maintenance. Coordinating Application and Database support for Clients with PSG team. Ensure Desktops, Laptops, Servers & Printers are configures as per SOE Provided end user application software and operating system software support Arranging End User training for Application as well as Products to minimize call escalation Show less



Compex Services

• Customer Support Engineer

  • Oct 2005 - Feb 2006

  Responsible for system installation and system installation of new PC orders. Responsible for Customer Desktop Problem Resolution on time, and offering Quality service to customers. Worked on Protocol TCP/IP, NETBEUI, IPX/SPX, DLC and familiar with all other networking Protocol used in Network Management. Installation of various computer Peripherals like Modems, Multimedia, Web Camera Etc. Installation of Network printers Like HP81100N, HP 4050N etc Job involved attending office calls consisting of desktop, printers and lan maintenance Show less



Blue Dart Express Ltd

• Hardware Engineer

  • Aug 2003 - Sep 2005

  Responsible for system and service availability. Responsible for Resolution time, Quality of serviced offered by service desk. Configuration of Windows NT 4.0 and trouble shouted many sorts of problems. Responsible for trouble shooting of computer Workstation, Servers. Responsible for system and service availability. Responsible for Resolution time, Quality of serviced offered by service desk. Configuration of Windows NT 4.0 and trouble shouted many sorts of problems. Responsible for trouble shooting of computer Workstation, Servers.