Sid-Ali Hellal
Entrepreneur at Wassila- Claim this Profile
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Arabic Native or bilingual proficiency
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English Professional working proficiency
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French Native or bilingual proficiency
Topline Score
Bio
LinkedIn User
During an implementation of new IT Solution in CRM area, Sid Ali participation counted a lot even in IT part since he demonstrated good skills in project management. Pleasant team member, he has managed issues correctly 'fighting' with providers and global services for best average time resolution. When Sid Ali is motivated no way to stop him! … I wish I had someone like him in my team...
Said Mehdid
Sid Ali est une personne qui maitrise parfaitement son métier de CRM Project Manager, avec un potentiel de gestion SFE particulière. Sid Ali avec : 1-vision stratégique 2-organisation dans son quotidien professionel 3- Son inteligence émotionnel Parvient eseaiment à coordonner et faire adhérer ses collègues au tour d' Succés professionnel commun.
LinkedIn User
During an implementation of new IT Solution in CRM area, Sid Ali participation counted a lot even in IT part since he demonstrated good skills in project management. Pleasant team member, he has managed issues correctly 'fighting' with providers and global services for best average time resolution. When Sid Ali is motivated no way to stop him! … I wish I had someone like him in my team...
Said Mehdid
Sid Ali est une personne qui maitrise parfaitement son métier de CRM Project Manager, avec un potentiel de gestion SFE particulière. Sid Ali avec : 1-vision stratégique 2-organisation dans son quotidien professionel 3- Son inteligence émotionnel Parvient eseaiment à coordonner et faire adhérer ses collègues au tour d' Succés professionnel commun.
LinkedIn User
During an implementation of new IT Solution in CRM area, Sid Ali participation counted a lot even in IT part since he demonstrated good skills in project management. Pleasant team member, he has managed issues correctly 'fighting' with providers and global services for best average time resolution. When Sid Ali is motivated no way to stop him! … I wish I had someone like him in my team...
Said Mehdid
Sid Ali est une personne qui maitrise parfaitement son métier de CRM Project Manager, avec un potentiel de gestion SFE particulière. Sid Ali avec : 1-vision stratégique 2-organisation dans son quotidien professionel 3- Son inteligence émotionnel Parvient eseaiment à coordonner et faire adhérer ses collègues au tour d' Succés professionnel commun.
LinkedIn User
During an implementation of new IT Solution in CRM area, Sid Ali participation counted a lot even in IT part since he demonstrated good skills in project management. Pleasant team member, he has managed issues correctly 'fighting' with providers and global services for best average time resolution. When Sid Ali is motivated no way to stop him! … I wish I had someone like him in my team...
Said Mehdid
Sid Ali est une personne qui maitrise parfaitement son métier de CRM Project Manager, avec un potentiel de gestion SFE particulière. Sid Ali avec : 1-vision stratégique 2-organisation dans son quotidien professionel 3- Son inteligence émotionnel Parvient eseaiment à coordonner et faire adhérer ses collègues au tour d' Succés professionnel commun.
Experience
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Wassila
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Algeria
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Software Development
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1 - 100 Employee
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Entrepreneur
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Jul 2020 - Present
Connect People needs to Solutions in a very interactive way. Connect People needs to Solutions in a very interactive way.
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AbbVie
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United States
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Pharmaceutical Manufacturing
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700 & Above Employee
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Head of Customer Excellence-North west Africa
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Mar 2019 - Jul 2020
Member of Management team within North west Africa cluster , leading the customer excellence department with the following capabilities : Business Insights , training , SFE ,Veeva CRM. Digital & multichannel Patient Support Programme Brand Excellence execution & business planning Member of Management team within North west Africa cluster , leading the customer excellence department with the following capabilities : Business Insights , training , SFE ,Veeva CRM. Digital & multichannel Patient Support Programme Brand Excellence execution & business planning
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The Janssen Pharmaceutical Companies of Johnson & Johnson
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United States
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Pharmaceutical Manufacturing
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700 & Above Employee
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Customer interaction Excellence Manager North Africa
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Jun 2015 - Mar 2019
Customer interaction excellence Digital and multichannel Targeting & Segmentation Operational activity monitoring Customer interaction excellence Digital and multichannel Targeting & Segmentation Operational activity monitoring
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Syngenta
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Switzerland
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Farming
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700 & Above Employee
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Market Intelligence Africa & Middel East
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Jan 2013 - Jul 2015
- Business Planning. - Customers Segmentation - Market research - Brand equity monitoring - Data Analysis - Market intelligence - Marketing & Sales project implementation - Market KPI monitoring - CRM. - Business Planning. - Customers Segmentation - Market research - Brand equity monitoring - Data Analysis - Market intelligence - Marketing & Sales project implementation - Market KPI monitoring - CRM.
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Novartis
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Switzerland
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Pharmaceutical Manufacturing
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700 & Above Employee
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CRM Manager
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Sep 2008 - Dec 2012
-CRM system implementation.-SFE tool implementation.-Trainer-Market segmentation.-Sales force KPI measurement & reporting.-Data analysis & monitoring.-Data Administration-Field force support.-Marketing & Sales support
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CRM Administrator
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Sep 2008 - 2009
Management of data base.Build reports exported from Cognos Ensure that calls are recorded in the systeme Ensure Filed Force Satisfaction
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Commercial trading
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Jun 2008 - Sep 2008
Calculating customers budget Analyse of risk Monitoring customer’s credit Communication with agency regarding the status of the credit request Calculating customers budget Analyse of risk Monitoring customer’s credit Communication with agency regarding the status of the credit request
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Call Center
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Consumer Services
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700 & Above Employee
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Teleoperator
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2008 - 2008
Offshore sales of Orange France Telecom connexion Offshore sales of Orange France Telecom connexion
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Education
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2003 - 2007
University of
Licentiate degree, economic sciences and Management -
2002 - 2007
Faculté de la science économique et de gestion (caroubier)
Licence, en science commercial spécialité Marketing -
2001 - 2002
University of science & technology
Bachelor, commercial sciences option Marketing -
1998 - 2001
El-Zyania high school
Diploma; Baccalaureate, natural science and life; Electro technique studies
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