Head of Customer Success

• Jul 2023 - Present

Customer Success Manager

• Nov 2021 - Jul 2023

Dépoussiérez le pilotage et l'animation des performances de vos équipes.

English Teacher

• Sep 2018 - Jul 2021

Saint Thomas de Villeneuve secondary school. Saint Thomas de Villeneuve secondary school.

Teacher of French as a foreign language

• Jan 2008 - Dec 2010

DAEFLE diploma. Teaching to primary school children. DAEFLE diploma. Teaching to primary school children.

Financial Business Controller

• Sep 2005 - Sep 2007

Cost control Budget control Reporting Cost control Budget control Reporting

Financial Business Controller

• Sep 1998 - Sep 2004

- 2000-2004 : in charge of Cost & Stock Control. SAP Super User on Fi/Co module. Cost control. In charge of inventories and stock control. Participation in the migration of the hub ERP to SAP. Reporting, KPIs, dashboards on Excel (Macro). Monthly and yearly closing. Management of an intern. Training of a new colleague. - 1998-2000 : Business control Sales and margins control in partnership with Marketing heads. Budget, forecast, reforecast. Market shares… Show more - 2000-2004 : in charge of Cost & Stock Control. SAP Super User on Fi/Co module. Cost control. In charge of inventories and stock control. Participation in the migration of the hub ERP to SAP. Reporting, KPIs, dashboards on Excel (Macro). Monthly and yearly closing. Management of an intern. Training of a new colleague. - 1998-2000 : Business control Sales and margins control in partnership with Marketing heads. Budget, forecast, reforecast. Market shares control. Calculation of the marketing teams' bonus. Reporting, KPIs, dashboards Monthly and yearly closing. Show less - 2000-2004 : in charge of Cost & Stock Control. SAP Super User on Fi/Co module. Cost control. In charge of inventories and stock control. Participation in the migration of the hub ERP to SAP. Reporting, KPIs, dashboards on Excel (Macro). Monthly and yearly closing. Management of an intern. Training of a new colleague. - 1998-2000 : Business control Sales and margins control in partnership with Marketing heads. Budget, forecast, reforecast. Market shares… Show more - 2000-2004 : in charge of Cost & Stock Control. SAP Super User on Fi/Co module. Cost control. In charge of inventories and stock control. Participation in the migration of the hub ERP to SAP. Reporting, KPIs, dashboards on Excel (Macro). Monthly and yearly closing. Management of an intern. Training of a new colleague. - 1998-2000 : Business control Sales and margins control in partnership with Marketing heads. Budget, forecast, reforecast. Market shares control. Calculation of the marketing teams' bonus. Reporting, KPIs, dashboards Monthly and yearly closing. Show less

Financial Business Controller

• Feb 1997 - Jul 1997

• Project management: implementation and use of MS Project in a branch of the company. • Financial control: selling of the Automobile branch and evaluation of the fixed assets concerned. • Treasury: monthly reports and implementation of an Excel tool. • Budget control: analysis of dashboards and 1998 budget preparation. • Work on the naval and nuclear branches, leading to a redundancy plan. • Project management: implementation and use of MS Project in a branch of the company. • Financial control: selling of the Automobile branch and evaluation of the fixed assets concerned. • Treasury: monthly reports and implementation of an Excel tool. • Budget control: analysis of dashboards and 1998 budget preparation. • Work on the naval and nuclear branches, leading to a redundancy plan.

Shop Manager

• Jul 1996 - Jul 1996

Management of a shop in Paris. Advice to clients, sales, stock management, cashier management. Management of a shop in Paris. Advice to clients, sales, stock management, cashier management.

Intern

• May 1996 - Jun 1996

• Collaboration with 3 Financial Advisers: counselling and information to clients, use of Bloomberg, productivity analysis, etc. • Update of the client databank. • Selling of financial products: training with 3 newly recruited brokers. • Collaboration with 3 Financial Advisers: counselling and information to clients, use of Bloomberg, productivity analysis, etc. • Update of the client databank. • Selling of financial products: training with 3 newly recruited brokers.