Sibusiso Tlaka
Technical Support Specialist at Inzalo EMS- Claim this Profile
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Topline Score
Bio
Credentials
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Work Experience Programme
Youth Employment Service (YES) South AfricaMar, 2021- Oct, 2024 -
Technical support
MICT SETASep, 2019- Oct, 2024 -
Net2 Essential
Paxton Access IncApr, 2019- Oct, 2024 -
Microsoft Azure Fundamentals
MicrosoftMar, 2023- Oct, 2024
Experience
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Inzalo EMS
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South Africa
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Support Specialist
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Mar 2020 - Present
Microsoft 356: User Admin ,Teams Communications Support Specialist. Spiceworks: Helpdesk ticketing system. Active Directory: Helpdesk. Backup Solutions: Redstor. Virtualization: Azure VM, Hyper-V. VPN: OpenVPN(Helpdesk), Windows Built-in. In-house Application Helpdesk. Install, Maintain, Replace Hardware and Software of Computers and Printer. Network Cable installation. Drive to various location for Onsite client support and pick up equipment. Compilation of Monthly and Courtesy call report and send to Billing Manager Show less
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SA-SAMS
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Bronkhorstspruit
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Technical Support Specialist
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Oct 2018 - Sep 2019
Promote the data quality standards of the GDE(Gauteng Department of Education) and ensure that they are observed at school level. 1. SA-SAMS Helpdesk 2. Printing Services( Copying, Printing, Scanning, And Troubleshooting) 3. Install, Maintain, Replace Software & Hardware 4. Assist Teachers with Computer Literacy 5. Invigilating Promote the data quality standards of the GDE(Gauteng Department of Education) and ensure that they are observed at school level. 1. SA-SAMS Helpdesk 2. Printing Services( Copying, Printing, Scanning, And Troubleshooting) 3. Install, Maintain, Replace Software & Hardware 4. Assist Teachers with Computer Literacy 5. Invigilating
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Education
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Tshwane University of Technology
Advanced Diploma, Computer Science -
Tshwane University of Technology
National diploma, Computer Software Engineering