Sibusiso Tlaka

Technical Support Specialist at Inzalo EMS
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Contact Information
us****@****om
(386) 825-5501
Location
ZA
Skills

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Bio

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Credentials

  • Work Experience Programme
    Youth Employment Service (YES) South Africa
    Mar, 2021
    - Oct, 2024
  • Technical support
    MICT SETA
    Sep, 2019
    - Oct, 2024
  • Net2 Essential
    Paxton Access Inc
    Apr, 2019
    - Oct, 2024
  • Microsoft Azure Fundamentals
    Microsoft
    Mar, 2023
    - Oct, 2024

Experience

  • Inzalo EMS
    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Specialist
      • Mar 2020 - Present

      Microsoft 356: User Admin ,Teams Communications Support Specialist. Spiceworks: Helpdesk ticketing system. Active Directory: Helpdesk. Backup Solutions: Redstor. Virtualization: Azure VM, Hyper-V. VPN: OpenVPN(Helpdesk), Windows Built-in. In-house Application Helpdesk. Install, Maintain, Replace Hardware and Software of Computers and Printer. Network Cable installation. Drive to various location for Onsite client support and pick up equipment. Compilation of Monthly and Courtesy call report and send to Billing Manager Show less

  • SA-SAMS
    • Bronkhorstspruit
    • Technical Support Specialist
      • Oct 2018 - Sep 2019

      Promote the data quality standards of the GDE(Gauteng Department of Education) and ensure that they are observed at school level. 1. SA-SAMS Helpdesk 2. Printing Services( Copying, Printing, Scanning, And Troubleshooting) 3. Install, Maintain, Replace Software & Hardware 4. Assist Teachers with Computer Literacy 5. Invigilating Promote the data quality standards of the GDE(Gauteng Department of Education) and ensure that they are observed at school level. 1. SA-SAMS Helpdesk 2. Printing Services( Copying, Printing, Scanning, And Troubleshooting) 3. Install, Maintain, Replace Software & Hardware 4. Assist Teachers with Computer Literacy 5. Invigilating

Education

  • Tshwane University of Technology
    Advanced Diploma, Computer Science
    2020 - 2023
  • Tshwane University of Technology
    National diploma, Computer Software Engineering
    2015 - 2019

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