Experience

The Independent Institute of Education

• South Africa
• Education Administration Programs
• 100 - 200 Employee

• Learning Operations Co-ordinator

  • Feb 2022 - Present

  Key Responsibilities:• Facilitate, Coordinate and Consolidate Reports on Status of Learn Module Development / Review• Consistently report to key stakeholders to ensure status and progress of all development and delivery requirements of the Learn team.• Engage stakeholders, such as Faculties, Operations and External partners for information sourcing and providing feedback as needed.• Assist the Senior Instructional Designer and Learn Manager in coordinating and managing the Learn module development and review process for Go-Live Processes.• Coordinate take home assessment submission link creation, checking and maintenance.• Run the administration of Learn Support for including but not restricted to Take Home Assessments.• Learn Team Administration Tasks, including but not exclusively:o Assist with onboarding for new team memberso Assist with routine Learn module checks and batching activities in Go-Live season, when required.o Monitor Learn Helpdesk queries and progress, including call resolution and escalating where necessary. Show less

• Learning Content Developer

  • Jun 2018 - Feb 2022

  Key Responsibilities:• Production and maintenance of digital media, text content and solutions on Blackboard.• Collaboration with Instructional Designers to assist with production of learning material on Blackboard.• Assisting institutions with issues they may be facing with learning material on Blackboard.• Providing solutions and support to institutions, Instructional Designers, Head of Programmes regarding changes that might be needed on materials or any issues that might be faced by the relevant stakeholders.• Providing user support during online test/exam cycles. Show less



Afrox

• South Africa
• Chemical Manufacturing
• 500 - 600 Employee

• Web and CS Design Intern

  • Dec 2016 - May 2018

  Key Responsibilities: • Managing Afrox’s internet and intranet content on a daily basis. • Spearheading the upgrades to the Africa region business unit websites. • Managing Afrox’s sub companies internet content on a daily basis. • Assisting the event manager with cooperate events. • Taking of photographs at some of the Afrox events. Key Responsibilities: • Managing Afrox’s internet and intranet content on a daily basis. • Spearheading the upgrades to the Africa region business unit websites. • Managing Afrox’s sub companies internet content on a daily basis. • Assisting the event manager with cooperate events. • Taking of photographs at some of the Afrox events.



Gauteng Department of Social Development

• 40 Catlin Street, Germiston

• Assistant Community Development Practitioner

  • Jan 2015 - Nov 2016

  Key Responsibilities: • Household Profiling • Assisting with Monitoring of NPO’s • Coordinating the school uniform project • Community interventions with regards to cases that come up in the community e.g. Shack Fires Key Responsibilities: • Household Profiling • Assisting with Monitoring of NPO’s • Coordinating the school uniform project • Community interventions with regards to cases that come up in the community e.g. Shack Fires



Ingram Micro

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• IT Intern

  • Jun 2014 - Dec 2014

  Key Responsibilities: • Booking in phones brought in for repairs • Despatching phones that have been repaired to customers • IT Desktop support including assisting users with unlocking their windows account when locked • Installing IFS and XPP on employees computers • Installing Printers for employees • Uninstalling and installing Windows 7 onto computers • Repairing computer hardware and replacing parts • Assisting with Printer issues e.g. replacing toners Key Responsibilities: • Booking in phones brought in for repairs • Despatching phones that have been repaired to customers • IT Desktop support including assisting users with unlocking their windows account when locked • Installing IFS and XPP on employees computers • Installing Printers for employees • Uninstalling and installing Windows 7 onto computers • Repairing computer hardware and replacing parts • Assisting with Printer issues e.g. replacing toners



Rosebank College (College Campus SA)

• Auckland Park, Johannesburg

• Student Ambassador

  • Nov 2013 - Feb 2014