Sibonelo Nhlapho

Technical Sales Advisor at rain South Africa
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Contact Information
us****@****om
(386) 825-5501
Location
Pretoria, Gauteng, South Africa, ZA
Languages
  • Zulu Full professional proficiency
  • English Full professional proficiency
  • Tswana Full professional proficiency
  • Xhosa Full professional proficiency
  • Ndebele, North Full professional proficiency

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Credentials

  • Drivers License
    Department of Transport
    Mar, 2012
    - Nov, 2024

Experience

  • rain South Africa
    • South Africa
    • Telecommunications
    • 300 - 400 Employee
    • Technical Sales Advisor
      • May 2020 - Present

      • Contact potential or existing customers to advise them on the benefits and abilities of our product so that they can make informed decisions to purchase and use our services. • Answer questions in relation to our products • Effective probing to understand customer needs. • Capturing customer details on the system accurately • Handle any grievances to preserve the company’s reputation. • Go the “extra mile” to meet sales targets and facilitate future sales. • Keeping accurate record of calls and sales and note useful information on the system. KPI 2: Performance and Team Cohesion • Working on individual targets but always keeping the greater team and business in mind • Always striving to attain sales targets and goals by helping where and when required. • Uplifting and keeping yourself up to date with latest trends and changes in our industry • Acquiring the basic understanding of how every part of the business works • Helping team members that struggling to achieve their targets. Show less

  • Telkom Business ZA
    • South Africa
    • Telecommunications
    • 1 - 100 Employee
    • Account Manager
      • Sep 2016 - Sep 2018

      Account Management, Client retentions, Upselling, Cross selling, Relationship management, Product planning and implementations, Ensures timely planning and forecasting (including new product development process), Ensuring promotional compliance to maximize return on investment, Monitor and achieve set targets, Assist in developing campaigns, Liaising with the Internal Sales Administrators with regards to customer requests and queries, Developing and maintaining strong relationships with customers through consistent contact both telephonically and in person, Advising customers on delivery schedules and providing after-sales service to ensure customer satisfaction levels are maintained Show less

  • Ampath Laboratories
    • South Africa
    • Hospitals and Health Care
    • 700 & Above Employee
    • Branch Office Administrator
      • Sep 2015 - Mar 2016

      Cold Calling, Data capturing, Sales & Marketing, maintaining existing clients, attracting new clients, admin, implementing promotional campaigns for sales, Advising customers on delivery schedules and providing after-sales service to ensure customer satisfaction levels are maintained, Developing and maintaining strong relationships with customers through consistent contact both telephonically and in person Cold Calling, Data capturing, Sales & Marketing, maintaining existing clients, attracting new clients, admin, implementing promotional campaigns for sales, Advising customers on delivery schedules and providing after-sales service to ensure customer satisfaction levels are maintained, Developing and maintaining strong relationships with customers through consistent contact both telephonically and in person

  • National School of Government
    • Education Administration Programs
    • 1 - 100 Employee
    • Administrative Assistant
      • Jul 2013 - Feb 2015

      Data Capturing, Sorting and compiling of government Files & Data Administration Data Capturing, Sorting and compiling of government Files & Data Administration

  • Telkom
    • South Africa
    • Telecommunications
    • 700 & Above Employee
    • Sales Consultant
      • Sep 2012 - Sep 2013

      Cold Calling, Data capturing, Sales & Marketing, maintaining existing clients, attracting new clients, admin, implementing promotional campaigns for sales, Advising customers on delivery schedules and providing after-sales service to ensure customer satisfaction levels are maintained, Developing and maintaining strong relationships with customers through consistent contact both telephonically and in person Cold Calling, Data capturing, Sales & Marketing, maintaining existing clients, attracting new clients, admin, implementing promotional campaigns for sales, Advising customers on delivery schedules and providing after-sales service to ensure customer satisfaction levels are maintained, Developing and maintaining strong relationships with customers through consistent contact both telephonically and in person

  • BBM Media
    • Pretoria Area, South Africa
    • Marketing Executive
      • Jun 2011 - Dec 2011

      Data capturing, Sales & Marketing, Cold Calling, maintaining existing clients, attracting new clients(private and government), administrating tender based business, admin, and implementing promotional advertising campaigns for sales Data capturing, Sales & Marketing, Cold Calling, maintaining existing clients, attracting new clients(private and government), administrating tender based business, admin, and implementing promotional advertising campaigns for sales

Education

  • Damelin
    Bachelor's degree, Business, Management, Marketing, and Related Support Services
    2009 - 2011
  • Damelin
    Matric, Business, Management, Marketing, and Related Support Services
    2007 - 2007
  • NYDA
    certificate, Entrepreneurship/Entrepreneurial Studies

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