Sibel Tural-Akal
Child Care Chef at Hadfield Early Learning Centre- Claim this Profile
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English -
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Turkish -
Topline Score
Bio
Credentials
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First Aid/CPR/AED for Schools and the Community
Victorian GovernmentJul, 2021- Oct, 2024 -
Working with children
Victorian GovernmentJul, 2021- Oct, 2024 -
Certificate III in Hospitality Operations
Sunraysia Institute of TAFE - SuniTAFEJan, 2006- Oct, 2024
Experience
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Hadfield Early Learning Centre
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Australia
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Individual and Family Services
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1 - 100 Employee
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Child Care Chef
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May 2022 - Present
Food cost, healthy food menu planning, food safety, food hygiene, allergies,.. Food cost, healthy food menu planning, food safety, food hygiene, allergies,..
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Advance Childcare Management
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Australia
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Education
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1 - 100 Employee
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Childcare Centre Chef at Hadfield
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May 2022 - Present
Healthy and nutritious food menu planning, allergies, food cost, food safety, food hygiene, FSANZ,... Healthy and nutritious food menu planning, allergies, food cost, food safety, food hygiene, FSANZ,...
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Self-employed
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Real Estate
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1 - 100 Employee
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Entrepreneur
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Mar 2020 - Present
My WHY for having my own business: “My dream is making a difference in health and nutrition, providing the highest quality food. Preparing everything from scratch , I prefer to use seasonal ingredients, local and serve tasty and nutrient rich food, snacks high in protein, fruits and vegetables. I also would love to get kids to love fermented foods one day as part of their daily life.” I will be selling my products (such as Noah’s pudding- a Turkish dessert porridge that is made of a mixture consisting of grains, dried fruits and nuts) at Farmer’s Markets while I sets up the online component of my business. Show less
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Chef
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2019 - Present
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Entrepreneur
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Mar 2021 - Jul 2022
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StarTrack
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Australia
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Truck Transportation
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700 & Above Employee
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CUSTOMER SERVICE AND INVESTIGATION AGENT
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2012 - 2014
Provided exceptional service to customers while taking bookings and handling large volumes of calls and emails related predominantly to the location and timings of packages and deliveries; keeping senior management teams informed of relevant issues across each shift and worked collaboratively with drivers and internal stakeholders across the organisation to ensure the timely and accurate processing of bookings, pickups and deliveries and to manage and rectify issues with lost or late freight Provided exceptional service to customers while taking bookings and handling large volumes of calls and emails related predominantly to the location and timings of packages and deliveries; keeping senior management teams informed of relevant issues across each shift and worked collaboratively with drivers and internal stakeholders across the organisation to ensure the timely and accurate processing of bookings, pickups and deliveries and to manage and rectify issues with lost or late freight
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Aitken Hill Conference & Event Venue
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Australia
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Facilities Services
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1 - 100 Employee
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GUEST SERVICE AGENT
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2011 - 2012
Delivered welcoming service and a pleasant experience to guests both face to face and over the telephone while managing check in/out processes, effectively answering queries and enquiries and making reservations and contributed to wider operations by providing administrative and secretarial support to the sales and property management teams and supporting the delivery of night auditing services Delivered welcoming service and a pleasant experience to guests both face to face and over the telephone while managing check in/out processes, effectively answering queries and enquiries and making reservations and contributed to wider operations by providing administrative and secretarial support to the sales and property management teams and supporting the delivery of night auditing services
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Rydges Hotels & Resorts
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Australia
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Hospitality
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700 & Above Employee
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GUEST SERVICE AND RESERVATIONS AGENT
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2010 - 2011
Gained sound knowledge in the management of residential apartments, while acting as the first point of contact for residents; providing a clean and welcoming environment and an efficient and friendly service while personally managing rent collection services, issuing receipts and ensuring the timely update of relevant information into electronic systems for monitoring, in addition to distributing mail Gained sound knowledge in the management of residential apartments, while acting as the first point of contact for residents; providing a clean and welcoming environment and an efficient and friendly service while personally managing rent collection services, issuing receipts and ensuring the timely update of relevant information into electronic systems for monitoring, in addition to distributing mail
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GUEST SERVICE AGENT
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2008 - 2010
Managed guest reservations and accounts and check in/out services, at the same time as providing comprehensive reception and administrative functions to ensure the smooth running of day to day operations and ensuredall guests received a high standard of service through the timely and successful resolution of complaints and by working closely with housekeeping and maintenance teams to rapidly manage any requests in these areas Managed guest reservations and accounts and check in/out services, at the same time as providing comprehensive reception and administrative functions to ensure the smooth running of day to day operations and ensuredall guests received a high standard of service through the timely and successful resolution of complaints and by working closely with housekeeping and maintenance teams to rapidly manage any requests in these areas
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WAITRESS AND HOST
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2008 - 2008
Worked as part of a strong team in a pressurised customer-focused role; taking and delivering customer’s drinks and food orders, explaining menu items and advising on selections and ensured adherence to organisational standards and health and safety regulations by vigilantly monitoring cleanliness and hygiene across all areas and taking immediate corrective action when necessary Worked as part of a strong team in a pressurised customer-focused role; taking and delivering customer’s drinks and food orders, explaining menu items and advising on selections and ensured adherence to organisational standards and health and safety regulations by vigilantly monitoring cleanliness and hygiene across all areas and taking immediate corrective action when necessary
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HEAD WAITRESS AND HOST
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2005 - 2008
Managed the guest experience, while ensuring clear lines of communication between front and back of house services throughout each shift and delivered comprehensive training to new employees to ensure their successful on-boarding into the team Managed the guest experience, while ensuring clear lines of communication between front and back of house services throughout each shift and delivered comprehensive training to new employees to ensure their successful on-boarding into the team
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Education
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William Angliss Institute
Diploma, Food Science and Technology -
Kangan Institute
Retail Baking ( Combined ) -
UCL
BA (Hons), Hospitality and Tourism Management -
Ashley Institute
Commercial Cookery -
Kangan Institute
TAFE, Retail Baking ( Combined )