Child Care Chef

• May 2022 - Present

Food cost, healthy food menu planning, food safety, food hygiene, allergies,.. Food cost, healthy food menu planning, food safety, food hygiene, allergies,..

Entrepreneur

• Mar 2020 - Present

My WHY for having my own business: “My dream is making a difference in health and nutrition, providing the highest quality food. Preparing everything from scratch , I prefer to use seasonal ingredients, local and serve tasty and nutrient rich food, snacks high in protein, fruits and vegetables. I also would love to get kids to love fermented foods one day as part of their daily life.” I will be selling my products (such as Noah’s pudding- a Turkish dessert porridge that is made of a mixture consisting of grains, dried fruits and nuts) at Farmer’s Markets while I sets up the online component of my business.

Chef

• 2019 - Present

Entrepreneur

• Mar 2021 - Jul 2022

CUSTOMER SERVICE AND INVESTIGATION AGENT

• 2012 - 2014

Provided exceptional service to customers while taking bookings and handling large volumes of calls and emails related predominantly to the location and timings of packages and deliveries; keeping senior management teams informed of relevant issues across each shift and worked collaboratively with drivers and internal stakeholders across the organisation to ensure the timely and accurate processing of bookings, pickups and deliveries and to manage and rectify issues with lost or late freight Provided exceptional service to customers while taking bookings and handling large volumes of calls and emails related predominantly to the location and timings of packages and deliveries; keeping senior management teams informed of relevant issues across each shift and worked collaboratively with drivers and internal stakeholders across the organisation to ensure the timely and accurate processing of bookings, pickups and deliveries and to manage and rectify issues with lost or late freight

GUEST SERVICE AGENT

• 2011 - 2012

Delivered welcoming service and a pleasant experience to guests both face to face and over the telephone while managing check in/out processes, effectively answering queries and enquiries and making reservations and contributed to wider operations by providing administrative and secretarial support to the sales and property management teams and supporting the delivery of night auditing services Delivered welcoming service and a pleasant experience to guests both face to face and over the telephone while managing check in/out processes, effectively answering queries and enquiries and making reservations and contributed to wider operations by providing administrative and secretarial support to the sales and property management teams and supporting the delivery of night auditing services

GUEST SERVICE AND RESERVATIONS AGENT

• 2010 - 2011

Gained sound knowledge in the management of residential apartments, while acting as the first point of contact for residents; providing a clean and welcoming environment and an efficient and friendly service while personally managing rent collection services, issuing receipts and ensuring the timely update of relevant information into electronic systems for monitoring, in addition to distributing mail Gained sound knowledge in the management of residential apartments, while acting as the first point of contact for residents; providing a clean and welcoming environment and an efficient and friendly service while personally managing rent collection services, issuing receipts and ensuring the timely update of relevant information into electronic systems for monitoring, in addition to distributing mail

GUEST SERVICE AGENT

• 2008 - 2010

Managed guest reservations and accounts and check in/out services, at the same time as providing comprehensive reception and administrative functions to ensure the smooth running of day to day operations and ensuredall guests received a high standard of service through the timely and successful resolution of complaints and by working closely with housekeeping and maintenance teams to rapidly manage any requests in these areas Managed guest reservations and accounts and check in/out services, at the same time as providing comprehensive reception and administrative functions to ensure the smooth running of day to day operations and ensuredall guests received a high standard of service through the timely and successful resolution of complaints and by working closely with housekeeping and maintenance teams to rapidly manage any requests in these areas

WAITRESS AND HOST

• 2008 - 2008

Worked as part of a strong team in a pressurised customer-focused role; taking and delivering customer’s drinks and food orders, explaining menu items and advising on selections and ensured adherence to organisational standards and health and safety regulations by vigilantly monitoring cleanliness and hygiene across all areas and taking immediate corrective action when necessary Worked as part of a strong team in a pressurised customer-focused role; taking and delivering customer’s drinks and food orders, explaining menu items and advising on selections and ensured adherence to organisational standards and health and safety regulations by vigilantly monitoring cleanliness and hygiene across all areas and taking immediate corrective action when necessary

HEAD WAITRESS AND HOST

• 2005 - 2008

Managed the guest experience, while ensuring clear lines of communication between front and back of house services throughout each shift and delivered comprehensive training to new employees to ensure their successful on-boarding into the team Managed the guest experience, while ensuring clear lines of communication between front and back of house services throughout each shift and delivered comprehensive training to new employees to ensure their successful on-boarding into the team