Experience

UBC Conferences and Accommodations

• Canada
• Hospitality
• 1 - 100 Employee

• Administrative Assistant and Cash Clerk

  • Nov 2020 - Present

  In the cash clerk portion of this role, my responsibilities include preparing the company's daily cash deposits prior to month end as well as reconciling and keeping a record of staff floats. The administrative portion involves reviewing and generating invoices to be submitted to the Student Housing and Community Services main office for payment. In the cash clerk portion of this role, my responsibilities include preparing the company's daily cash deposits prior to month end as well as reconciling and keeping a record of staff floats. The administrative portion involves reviewing and generating invoices to be submitted to the Student Housing and Community Services main office for payment.



Conferences & Accommodation

• Canada
• Hospitality

• Customer Service Representative

  • May 2017 - Present

  My primary responsibility as a Customer Service Representative at the West Coast Suites and Gage Apartment is to provide the best customer service to guests. This role also involves the adept operation of OPERA Oracle Hospitality computer software to create, manage and settle guest reservations. My primary responsibility as a Customer Service Representative at the West Coast Suites and Gage Apartment is to provide the best customer service to guests. This role also involves the adept operation of OPERA Oracle Hospitality computer software to create, manage and settle guest reservations.



UBC Conferences and Accommodations

• Canada
• Hospitality
• 1 - 100 Employee

• Front Desk Supervisor

  • Jul 2018 - Aug 2019

  As a front desk supervisory for Conferences and Accommodations at UBC, my primary responsibility is to oversee the daily functioning of the front desk. This involves finding solutions for issues that arise day to day. I am responsible for training front desk staff on property specifics, OPERA software, and customer service. In addition, part of my role entails regular communication between the front desk and multiple departments such as, housekeeping, sales, and building services. As a front desk supervisory for Conferences and Accommodations at UBC, my primary responsibility is to oversee the daily functioning of the front desk. This involves finding solutions for issues that arise day to day. I am responsible for training front desk staff on property specifics, OPERA software, and customer service. In addition, part of my role entails regular communication between the front desk and multiple departments such as, housekeeping, sales, and building services.