Experience

apreel

• Poland
• Outsourcing/Offshoring
• 1 - 100 Employee

• Business Analyst

  • Apr 2022 - Present



Discovery Inc

• United States
• Entertainment
• 700 & Above Employee

• Collections Portfolio Analyst

  • Mar 2021 - Apr 2022

  - Reviewing customer status and initiate making collection activities based upon corporate policies and procedures. - Responding to inquiries from internal and external customers in accordance with specified service level agreement. - Identifying and resolving disputes according to company standards. - Negotiating payment schedules with management approval. - Entering and maintaining detailed conversation notes for all customer accounts. - Performing account maintenance (refunds, credits, write-offs). - Maintaining data integrity - Providing weekly, monthly reports and analysis of portfolio. Show less



Promtransinvest Insurance Inc

• Belarus
• Insurance
• 1 - 100 Employee

• Lead Insurance Specialist

  • Nov 2018 - Mar 2021

  - Empathizing and assisting customers (legal entities) who have been involved in an auto accident, in cargo, property damage claims. - Investigating the facts of an accident that involves a liability dispute, reviewing supporting documentation, and making decisions regarding payments. - Appointing a surveyor and arranging bilateral inspections. - Providing insurance information. - Empathizing and assisting customers (legal entities) who have been involved in an auto accident, in cargo, property damage claims. - Investigating the facts of an accident that involves a liability dispute, reviewing supporting documentation, and making decisions regarding payments. - Appointing a surveyor and arranging bilateral inspections. - Providing insurance information.



Grodno regional consumer cooperation, Berestovitsa, Belarus

• Belarus

• Economics Specialist

  • Apr 2014 - May 2016

  - Collecting and analyzing financial data. - Communicating data in the form of presentations, reports. - Using mathematical formulas, statistical models and analytical techniques to assess information. - Collecting and analyzing financial data. - Communicating data in the form of presentations, reports. - Using mathematical formulas, statistical models and analytical techniques to assess information.



Stima LLC, Baranovichi, Belarus

• Belarus

• Sales Agent

  • Jun 2013 - Jan 2014

  - Selling products and services using solid arguments to prospective customers - Performing cost-benefit analyses of existing and potential customers - Maintaining positive business relationships to ensure future sales - Selling products and services using solid arguments to prospective customers - Performing cost-benefit analyses of existing and potential customers - Maintaining positive business relationships to ensure future sales