Experience

Dominion Financial

• United States
• Financial Services
• 1 - 100 Employee

• Capital Market Specialist

  • Nov 2021 - Mar 2023

  Baltimore, Maryland, United States - Review signed settlement documents for accuracy, completeness, and compliance with closing instructions - Ship files via electronic upload/overnight delivery to secondary market investors/ mortgage insurance companies and cure any post-closing issues that may arise. - Ensure compliance with the Bank policies by utilizing loan review, loan operations and deposit operations staff as needed. - Perform Ad hoc tasks required by potential loan buyers to generate loan sales.



My Mortgage, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• Post Closer

  • Sep 2020 - Jun 2021

  Crofton, Maryland, United States - Ensure timely and independent loan file auditing when files are received in the Post Closing Department. - Review signed settlement documents for accuracy, completeness, and compliance with closing instructions; Ship files via electronic upload/overnight delivery to secondary market investors/ mortgage insurance companies and cure any post-closing issues that may arise. - Field customer calls regarding post-closing issues or first payment questions. - Ensure compliance with the Bank… Show more - Ensure timely and independent loan file auditing when files are received in the Post Closing Department. - Review signed settlement documents for accuracy, completeness, and compliance with closing instructions; Ship files via electronic upload/overnight delivery to secondary market investors/ mortgage insurance companies and cure any post-closing issues that may arise. - Field customer calls regarding post-closing issues or first payment questions. - Ensure compliance with the Bank policies by utilizing loan review, loan operations and deposit operations staff as needed. - Maintain excellent customer relations and the confidentiality of the customers personal information. - Remain current on and adhere to all regulatory required training. - Attend various mortgage courses or other general banking courses as required. Show less



United States Postal Service

• United States
• Government Administration
• 700 & Above Employee

• Rural Carrier Associate

  • Sep 2019 - Sep 2020

  Parkton, Maryland, United States Develop and maintain rapport with residential and business customers, while providing mail and package delivery services. Sort and deliver mail along a specified route, by walking or driving, using a combination of satchels, carts, vans, and small trucks. Obtain signed receipts for registered, certified, and insured mail; collecting all associated charges and completing all necessary paperwork.



Precise Security

• Security and Investigations

• Security Officer

  • Nov 2016 - Sep 2020

  Baltimore, Maryland Area Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures. Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations



Morgan State University

• United States
• Higher Education
• 700 & Above Employee

• Loan Office Assistant

  • Apr 2019 - Oct 2019

  Baltimore, Maryland, United States Provide applications, information, and assistance to students regarding available financial aid programs, such as grants, loans, scholarships, and work study jobs. Reviews, verifies, and assesses applications and support documents in accordance with established guidelines to determine student loan eligibility; following-up with students and/or families for missing or deficient information. Learn and apply relevant federal and state regulations, procedures and policies related to… Show more Provide applications, information, and assistance to students regarding available financial aid programs, such as grants, loans, scholarships, and work study jobs. Reviews, verifies, and assesses applications and support documents in accordance with established guidelines to determine student loan eligibility; following-up with students and/or families for missing or deficient information. Learn and apply relevant federal and state regulations, procedures and policies related to available loans and grants for students. Show less



Media Rhythm Institute

• Youth Mentor Supervisor

  • Nov 2018 - Apr 2019

  Baltimore, Maryland, United States Provide youth mentorship, academic review, tutoring, and referral services to mentees in a group or individual setting. Engage in selected tools from a variety of music, videos, audio clips, & other forms to give students an outside, unorthodox perspective. Use music therapy, restorative practices, and emotional education, to provide youth with a safe space for reflection of conflicts, understanding of different perspectives, taking ownership of roles in conflict and working towards a… Show more Provide youth mentorship, academic review, tutoring, and referral services to mentees in a group or individual setting. Engage in selected tools from a variety of music, videos, audio clips, & other forms to give students an outside, unorthodox perspective. Use music therapy, restorative practices, and emotional education, to provide youth with a safe space for reflection of conflicts, understanding of different perspectives, taking ownership of roles in conflict and working towards a positive action that restores balance. Show less



Homeside Financial

• United States
• Financial Services
• 200 - 300 Employee

• Loan Closing Coordinator

  • Sep 2017 - Oct 2018

  Columbia, Maryland Area Receives, processes, and sends loan packages within a 24 hour timeline; processing notes, checks, and title documents. Ensures loan packages are complete before loan closing and ensure all departments have received paperwork required to close. Use Encompass and Microsoft Suite software to accurately research, update, and track loan packages in a managed pipeline. Collaborates with loan processors and closers to ensure smooth transition of work.

• Administrative Assistant

  • May 2017 - Sep 2017

  Columbia, Maryland Provide administrative and clerical support including mailing, scanning, copying, and faxing. Schedule and coordinate meetings, appointments, and company events for employees and senior level management. Maintain office supplies and routine service schedules. Process and log incoming and outgoing checks and confidential documents. Greet and assist all incoming visitors, contractors, and employees.



United States Postal Service

• United States
• Government Administration
• 700 & Above Employee

• Rural Carrier

  • Apr 2016 - Apr 2017

  Parkton, Maryland Develop and maintain rapport with residential and business customers, while providing mail and package delivery services. Sort and deliver mail along a specified route, by walking or driving, using a combination of satchels, carts, vans, and small trucks. Obtain signed receipts for registered, certified, and insured mail; collecting all associated charges and completing all necessary paperwork.



Transportation Security Administration (TSA)

• United States
• Government Administration
• 700 & Above Employee

• Transportation Security Officer

  • Jun 2015 - Nov 2015

  Baltimore, Maryland Area Engage in continuous use and development of critical thinking and customer service skills while interacting with the traveling public. Operate various screening equipment to identify dangerous objects, and prevent prohibited items from being transported onto aircrafts. Maintain focus and awareness, while working in a high-stress environment, in order to preserve the professional ability to assist and protect the traveling public.



Security Industry Specialists

• United States
• Security and Investigations
• 700 & Above Employee

• Safety and Security Specialist/Receptionist

  • Jun 2012 - Jun 2015

  Timonium, MD Provide information to supervisors, co-workers, and clients by telephone, in written form, email, or in person. Enter, transcribe, record, store, and maintain information in written or electronic/magnetic form Investigate and report maintenance and safety conditions which might endanger the client, its associates, or public safety Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises Ensure… Show more Provide information to supervisors, co-workers, and clients by telephone, in written form, email, or in person. Enter, transcribe, record, store, and maintain information in written or electronic/magnetic form Investigate and report maintenance and safety conditions which might endanger the client, its associates, or public safety Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises Ensure that the client, its associates, and facility personnel are provided with a safe and professional work environment Show less



AlliedBarton Security Services

• Security and Investigations
• 700 & Above Employee

• Campus Security Officer

  • Sep 2011 - Jun 2012

  Baltimore, Maryland Area Patrol assigned post on foot to maintain visibility, deter criminal activity, and provide guest assistance Ensure that daily administrative documentation is kept concise and complete at all times Investigate security related incidents/accidents; interview witnesses and victims Answer telephone calls to take messages, answer questions, and provide information during business hours



Ross Stores, Inc.

• United States
• Retail
• 700 & Above Employee

• Store Protection Specialist

  • Dec 2009 - Jun 2011

  Baltimore, Maryland Area Provide visible presence at store entrances/exits and on sales floor in a company issued vest, monitoring for potential safety issues. Increase store awareness on effective processes to minimize operational shortage. Train and educate employees on shortage reduction initiatives. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons Circulate among visitors, patrons, and employees to preserve order and protect property Engage in… Show more Provide visible presence at store entrances/exits and on sales floor in a company issued vest, monitoring for potential safety issues. Increase store awareness on effective processes to minimize operational shortage. Train and educate employees on shortage reduction initiatives. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons Circulate among visitors, patrons, and employees to preserve order and protect property Engage in active conversations and build lasting relationships with guests Train new employees on security and emergency procedures. Show less