Account and Engagement Manager (EMEA)

• Jun 2018 - Present

At Cyberm Limited, I served as an account manager with a focus on project management and customer satisfaction. I was responsible for managing high-value projects worth over $500,000, ensuring that they were completed on time and to the customer's satisfaction. My success in this role underscores my ability to deliver excellent project management, customer service, and achieve results on high-value projects.Key Responsibilities: - Prepare and submit proposals and quotes to clients, utilizing strong attention to detail and knowledge of the company's offerings and capabilities.- Manage the full life cycle of projects, from initial proposal to project completion, ensuring on-time delivery, high-quality results, and effective communication with all stakeholders.- Coordinate with cross-functional teams, including sales, engineering, and project management, to ensure smooth project execution and customer satisfaction- Serve as the primary point of contact for clients throughout the project life cycle, building and maintaining strong relationships and providing exceptional customer service. Show less

Content Creator

• Jun 2018 - Jan 2021

Digital Marketing | Graphic Design | Content Management

Creative Designer and Marketing Specialist

• Jun 2021 - Jun 2023

Through my management of digital marketing campaigns, I was able to demonstrate my abilities to the company I worked for. As a result, they chose to terminate the services of the external marketing company they were working with and assigned the role to me. My performance led to a remarkable 87% increase in revenue and a 145% increase in website traffic. These achievements highlight my proficiency in effectively leveraging digital marketing strategies to deliver business growth and success. Key Responsibilities: - Develop and execute effective digital marketing campaigns to drive traffic, generate leads, and increase sales, utilizing social media, email marketing, and other digital channels. - Create compelling marketing content, including social media posts, email newsletters, and website copy, that effectively communicates the gallery's brand and message. - Build and maintain strong relationships with clients, providing exceptional customer service and expert advice on art collecting and investment. - Manage daily operations of the gallery, including overseeing the curation and installation of exhibitions, managing inventory, and coordinating events. - Collaborate with artists, curators, and other industry professionals to identify emerging trends and opportunities in the art market, and develop strategies to capitalize on them Show less

Key Account Manager

• Feb 2021 - Jun 2021

As an account manager at a marketing company, I demonstrated my ability to take on additional responsibilities as an operational manager, while securing clients including Uber and MTN. My success highlights my sales and marketing skills, relationship-building abilities, and exceptional performance in fast-paced environments. Key Responsibilities: - Managed client accounts for top brands including MTN, Vodacom, Dischem, Vencasa, and JD Group. - Built and maintained strong relationships with clients to ensure high levels of client satisfaction Show less

Art Consultant

• Jun 2016 - Jun 2018

At Park West, I excelled as an art consultant and was identified as a top performer, earning an invitation to participate in the auctioneer training program. I consistently exceeded my sales targets, achieving a remarkable 140% over my set targets. These accomplishments underscore my expertise in art consulting, sales, and my determination to succeed. Key Responsibilities: - Utilized deep knowledge of art history, trends, and market dynamics to consult with clients on art acquisitions and investment opportunities. - Built and maintained strong relationships with clients, leveraging exceptional communication and interpersonal skills to understand their needs and preferences. - Exceeded sales targets by 140%, through a combination of effective prospecting, client relationship management, and negotiation skills. - Collaborated closely with gallery colleagues to ensure a seamless customer experience, from initial consultation to final sale and delivery Show less

Graphic Designer

• Feb 2014 - May 2018

Photographer and Videographer

• Feb 2015 - Mar 2016