Experience

REDWOOD TTM LTD
• United Kingdom
• Textile Manufacturing
• 1 - 100 Employee
• Trainee Management Accountant

  • Aug 2022 - Present


Flex

• Paraguay
• Advertising Services

• German Speaking Credit Controller

  • Jul 2017 - Aug 2022

  - Creating weekly aged debt analysis reports. - Liasing daily with customers to collect aged debt and negotiate payment plans. - Allocate payments and reconcile accounts. - Analyse and review credit limits. - Maintain accurate records. - Manually create sale invoices and credit notes. - Responsible for issuing all customer refunds and select intercompany fund transfers. - Collaborating with Sales and Customer Service team to resolve any reasons for non-payment of invoices. - Preparing reports for month end - GDNI. - Assisting General Ledger team with VAT enquiries - UK, Dutch and Polish VAT rules. Show less



Country Attire Ltd.

• United Kingdom

• Customer Service Representative

  • Sep 2014 - Jul 2017

  - Answering emails, calls, and maintaining conversations on Live Chat. - Dealing with customer enquiries, problems and complaints both in English, German and Spanish. - Processing customer returns. - Liaising with the Royal Mail and DPD – raising investigations and claims. - Contacting brands and manufacturers. - Answering emails, calls, and maintaining conversations on Live Chat. - Dealing with customer enquiries, problems and complaints both in English, German and Spanish. - Processing customer returns. - Liaising with the Royal Mail and DPD – raising investigations and claims. - Contacting brands and manufacturers.



Total Data IT Limited

• German Speaking International Accounts Manager

  • Mar 2014 - Sep 2014

  - B2B Sales. - Maintaining supplier and customer relationships. - International and domestic account management. - Providing technical advice regarding computer hardware. - Raising purchase orders, sales orders and invoices in SAGE. - Marketing campaigns. - B2B Sales. - Maintaining supplier and customer relationships. - International and domestic account management. - Providing technical advice regarding computer hardware. - Raising purchase orders, sales orders and invoices in SAGE. - Marketing campaigns.



Carphone Warehouse

• Computer and Network Security
• 1 - 100 Employee

• Sales Consultant

  • Nov 2013 - Mar 2014

  - To be up to date with new technology. - Advise and help customers in store. - Produce and reconcile contracts. - Book in and log out repairs. - In store banking. - Meet monthly personal and store KPIs. - To be up to date with new technology. - Advise and help customers in store. - Produce and reconcile contracts. - Book in and log out repairs. - In store banking. - Meet monthly personal and store KPIs.



Animal

• Real Estate
• 1 - 100 Employee

• Sales Assistant

  • Mar 2013 - Aug 2013

  - Sales. - Merchandising. - Window Dressing. - Deliveries and Transfers. - Replenishing shop floor. - Offering help and assistance to customers. - Maintaining the cleanliness and organization of the shop. - Sales. - Merchandising. - Window Dressing. - Deliveries and Transfers. - Replenishing shop floor. - Offering help and assistance to customers. - Maintaining the cleanliness and organization of the shop.



KEKS e. V

• Germany
• Business Consulting and Services

• Intern

  • Jan 2012 - Aug 2012

  I did my internship at KEKS e.V. which is a charity that looks after children and adults with Esophageal atresia. During this placement I was responsible for numerous tasks including; Housekeeping, catering, office admin and childcare. I did my internship at KEKS e.V. which is a charity that looks after children and adults with Esophageal atresia. During this placement I was responsible for numerous tasks including; Housekeeping, catering, office admin and childcare.