Sian Freeman

Sales Administrator at West Mercia Sections
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Contact Information
Location
Brierley Hill, England, United Kingdom, GB

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Experience

    • United Kingdom
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Sales Administrator
      • Dec 2020 - Present

      Produce quotes Raise sales ordersCommunicate with customersMonitor PPE stocks File all paperwork for the office Assist with accounts Take card payments Assist in motoring pro forma payments Keep up to date on knowledge of material.Oversea more tasks when director is on holiday.Guide customers on production/transport information.Produce price lists. Produce quotes Raise sales ordersCommunicate with customersMonitor PPE stocks File all paperwork for the office Assist with accounts Take card payments Assist in motoring pro forma payments Keep up to date on knowledge of material.Oversea more tasks when director is on holiday.Guide customers on production/transport information.Produce price lists.

    • United Kingdom
    • Sales Administrator
      • Mar 2020 - Aug 2020

      •General paperwork•Working with drawings (to scale and non scale)•Measuring sites for blinds•Internal and external sales•Dealing with issues regarding delivery’s/collections/fittings•In charge of fitters and managers diary•Working to deadlines•Working along side the manager•Taking incoming calls•Ensuring all customers (Retail and commercial) are given the best customer experience possible•Building relationships with long standing customers and new•Providing quotes and drawings to customers•Issuing order confirmations to customers•Keeping track off all orders•Issuing invoices to accounts for payments

    • Netherlands
    • Wholesale
    • 400 - 500 Employee
    • Internal Sales
      • Aug 2019 - Mar 2020

      •General paperwork•Internal and external sales•Keeping to targets and KPI’s•Providing quotes to customers•Issuing order confirmation emails•Collecting data for monthly targets•Meeting customers•Hitting daily targets•Keeping track off new and potential customers•Raise purchase orders/quotations and credit notes•Book transport for delivery’s•Check daily sales•Chasing all old quotes to see if they are still activate.•Contact customers and try to gain all their stock orders

    • Telesales Executive
      • Mar 2019 - Aug 2019

      •Taking Incoming calls•Making outgoing calls to leads •Helping customers with their enquires•Making bookings for sales representatives to visit customers •Working with customers•Working to targets •Taking Incoming calls•Making outgoing calls to leads •Helping customers with their enquires•Making bookings for sales representatives to visit customers •Working with customers•Working to targets

    • Australia
    • Human Resources Services
    • 1 - 100 Employee
    • Administrator
      • Sep 2018 - Mar 2019

      •Basic admin duties•Administrating payroll•Create CV’s for temps looking for work•Check application packs•Ensure the company is following new GDPR guidelines•Check and confirm temps Right to Work•Keep all data protection within guidelines and up to date•Stock control and process orders•Complaint dealing•Payroll enquires•Recruit staff for match day events at local large business•Attend meetings with clients•Look after work phone when required•Working with customers face to face and on the phone

    • 1 - 100 Employee
    • Restaurant Supervisor
      • Dec 2017 - Sep 2018

      •Handeling money.•Looking after, greeting and assisting customers, including residents.•Developing a great partnership with staff, from front of hour, kitchen, to management.•Present and showcase on Weddings, Parties and other large functions.•Run restaurant on certain days, meaning looking after other members of staff and issuing jobs so that nothing goes wrong.•Take pride in cleaning and making sure the presentation of not only myself but the business looks presentable and welcoming all times.•Offer ideas and support to supervisors and management when big plans or ideas are coming into place.•Help make sure everything is kept clean and tidy and that everything is organised.•Use tills, and software during my role, including separating and taking payments.

    • United Kingdom
    • Individual and Family Services
    • 1 - 100 Employee
    • Nursery Assistant
      • Apr 2017 - Sep 2017

      •Working with children ages 3months - 4 years•Helping children develop skills ready to move to school •Communicate with parents•Help with lunch time, including supervising play time and serving lunch •Completing level 3 apprenticeship •Working with children ages 3months - 4 years•Helping children develop skills ready to move to school •Communicate with parents•Help with lunch time, including supervising play time and serving lunch •Completing level 3 apprenticeship

    • Retail
    • 700 & Above Employee
    • Sales Floor Associate
      • Sep 2016 - Apr 2017

      •Help customers find their items and any issues they may have•Keep stock full on the floor •Tidy and keep stock room organised•Work a range off shift patterns •Help other departments when needed •Help customers find their items and any issues they may have•Keep stock full on the floor •Tidy and keep stock room organised•Work a range off shift patterns •Help other departments when needed

    • United Kingdom
    • Wellness and Fitness Services
    • Bartender
      • Jul 2015 - May 2016

      •Taking orders and transmitting them onto tills.•Taking payment and dealing with cash.•Hosting children's party's.•Working with management to find ways to bring more customers and money into the business.•General cleaning and care off business.•Looking after customers , young/old/disabled. •Taking orders and transmitting them onto tills.•Taking payment and dealing with cash.•Hosting children's party's.•Working with management to find ways to bring more customers and money into the business.•General cleaning and care off business.•Looking after customers , young/old/disabled.

Education

  • Kidderminster college
    Dance, Merit
    2016 - 2017
  • Heart of Worcestershire College
    Health and social care, Merit
    2014 - 2015
  • Christopher Whitehead Language College
    Mathematics, C
    2009 - 2014
  • Christopher Whitehead Language College
    Physical education, C
    2009 - 2014
  • Christopher Whitehead Language College
    Business studies, C
    2009 - 2014
  • Christopher Whitehead Language College
    Dance, A*
    2009 - 2014
  • Christopher Whitehead Language College
    Religious Education, B
    2009 - 2014
  • Christopher Whitehead Language College
    Science, C
    2009 - 2014
  • Christopher Whitehead Language College
    English language, C
    2009 - 2014
  • Christopher Whitehead Language College
    English Literature, C
    2009 - 2014
  • Christopher Whitehead Language College
    Ict, C
    2009 - 2014

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