Sian East
Senior Sales Administrator at Launch Diagnostics Limited- Claim this Profile
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Experience
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Launch Diagnostics Limited
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United Kingdom
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Wellness and Fitness Services
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Senior Sales Administrator
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Apr 2019 - Present
As Senior Sales Administrator I am the first point of contact for the junior sales administrators if any issues need raising from staff or clients. I work with the manager during the interview process and supporting the director with any requests and administrative jobs needed.• Answering phone call queries, contacting customers regarding order discrepancies and dealing with complaints. • Price checking and order processing via Sage.• Checking and updating quotes for all clients which vary from order to order. • Stock checking, ordering new stock and supporting communication between Sales Reps, processing orders and the warehouse. • Sales reports for directors and parcel tracking for clients. • Liaising with clients on company visits to ensure they are well looked after at all stages including hotel stays, transport bookings and personal requests. Show less
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Junior Sales Administrator
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Jan 2017 - Mar 2019
• Processing orders from clients.• Taking phone calls and queries from clients to pass on to the senior. • Liaise with the warehouse on stock numbers.
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Rowhill Grange Hotel & Utopia Spa
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United Kingdom
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Hospitality
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1 - 100 Employee
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Beauty Therapist
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May 2015 - Dec 2016
• Performing a variety of treatments including facials, massages including hot stone and pregnancy, manicures and pedicures including Gelish Gel, Temple Spa body wraps and body scrubs. • Greeting clients, offering advice and following up with after-care consultations. • Working to targets for upselling and products. • Performing a variety of treatments including facials, massages including hot stone and pregnancy, manicures and pedicures including Gelish Gel, Temple Spa body wraps and body scrubs. • Greeting clients, offering advice and following up with after-care consultations. • Working to targets for upselling and products.
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