Experience

Ben's Cookies
• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee
• Human Resources Manager

  • Sep 2022 - Present


UYS Limited

• United Kingdom
• Automotive

• HR Manager

  • Jan 2014 - Mar 2022

  UYS Ltd, a subsidiary of Honda UK, is a manufacturer of precision, high-quality automotive components. Promoted to HR Manager in a stand-alone position, I work in partnership with the Senior Finance Manager and Senior Management Team to drive people operations to meet organisational objectives.- Captures the requirements, vision, and ambitions of UYS senior management teams to create people strategies that synergise with business goals, and improves the value of HR processes in operations- Sustains very low absence levels at an average of <2% with similar levels of turnover through strong engagement - Negotiates with staff in employee relations cases to move them out of the business and avoid tribunals - Soles accountable for all administrative requirements, payments, and actions for managing redundancy in UYS closureCoaches’ managers in effective leadership behaviours, people accountabilities, employee engagement and relations- Liaises with legal to guide the company through complex disciplinary, grievance, dismissal, and redundancy actions- Advises on employment law, terms and conditions, policies and procedures, and fair approaches - Leads regular reviews of policies, practices and working culture to reflect changes in best practice HR - Analyses employment data on performance, attendance, discipline, and satisfaction to prioritise change programmes- Weaves in innovative approaches to branded recruitment, selection, and onboarding to improve candidate experience- Negotiates with recruitment agencies on fees, candidate quality, vacancy briefings and forecasted need - Guides departmental managers through change, transformation, and performance improvement planning - First point of contact for staff on any employment related issue, including culture and succession plans - Uses HRMS and HRIS systems to administer and manage HR documentation, employee files and HR insight Show less

• HR Officer

  • Jun 2007 - May 2014

  - Spearheaded core changes to return-to-work actions that contributed to a reduction in absence to 0.6%- Heavily involved in Employee Relations, worked in partnership with Line Managers to support disciplinary and grievance action, hearings and training up to dismissal levels – compiled all internal documents, letters, and appeal hearings - Coached managers across the organisation in best practice, employment legislation and leadership behaviours- Hosted negotiations, conversations, and mediations with Trade Unions through a variety of ER work - Generated absence reports and visualisations for senior managers, and actioned disciplinary action at absence triggers - Consulted with staff at-risk of redundancy, compiled skills scores and facilitated volunteers to reach agreements with legal- Drove compliance, including Tier 2 Sponsorship Programme for overseas Japanese workers to engage in UK roles - Optimised the value of agency-based recruitment, and coordinated monthly recruitment drives and inductions for temps - Facilitated managerial recruitment, coordinated interviews, and guided on best practice selection with senior managers - Conducted organisational training needs assessment to recommend changes to learning, training and development - Administered HR inc. contracts, starter and leader processes, payroll, holiday calculations and system processes Show less



Oxford University Press

• Book and Periodical Publishing
• 100 - 200 Employee

• HR Assistant

  • Feb 2002 - May 2007

  Oxford University Press (OUP) is a department of the University of Oxford and furthers the universities’ objective to be world-leaders in research, scholarships, and education publications. Initially hired as a Payroll Assistant, through merit, I was moved into a generalist HR Assistant role to further a personal passion for working with people. - Held ownership for HR administration of the 300 UK based and 150 overseas English Language Teaching division - Generated branded, attractive recruitment adverts for national press to attract high-calibre talent - Briefed recruitment agencies and managers to improve candidate experience and coordinate interviews - Organised the 2-day induction programme for new starters on a rolling 3-month recruitment cycle - Hosted day-1 induction for new starters on behalf of the HR division to onboard new colleagues to people policies - Liaised with 17 overseas HR Officers to localise and globalise HR standards in annual salary reviews - Served as a bridge between HR and Payroll on updates to remuneration, rewards and benefits amounts - Generated insightful content for the HR intranet site, including updates to the organisational chart Show less