Experience

Createch, a Talan Company

• Canada
• IT Services and IT Consulting
• 100 - 200 Employee

• SAP AMS Team Lead

  • May 2022 - Present

  ► Providing ongoing Support to our clients especially in Logistics Areas (SAP MM/WM/PM/MRS/PP/Workflow);► Working with multiple different customers in different business processes context.► Managing customers expectations and ensuring their satisfaction► Continuously learning new features in S4HANA – Logistics.► Strong analytical skills and capable of identifying root cause of issues reported by the customer.► Used to work with different customers / topics at the same time during the day.► Continuously assisting colleagues on the Basis/Development teams when the topic under resolution requires functional knowledge.► Demonstrate the capability of performing analysis on business process and/or technological recommendations.► Evaluate the concepts and complexity with ease and find creative solutions to issues. ► Continuous functional support to manufacturing and other areas as needed.► Monitor & Investigate workflow issues for some customers and take necessary remedial action.► Manage scope rigorously and able to orchestrate different activities simultaneously.► I like to challenge the conventional approaches and ideas to find out if there is a better and more efficient way to do things. Show less

• SAP MM / PM Consultant

  • Jan 2015 - Apr 2022

  ► Involved in SAP PM Implementation Project on S4HANA from Blueprint Workshops to Post Go-Live.► Participated in implementing ISO 14224 (for Plant Maintenance) which included Mass creation of Damage Codes, Catalog Profiles, PM Classification, PM Assemblies and other enhancements to Optimize existing PM processes.► Improvement of SAP MRS & Support;► Improvement of existing Purchasing Business Processes for some customers;► Cutover data planning & Go-Live Preparation - PReq Workflow & Security Project;► Providing ongoing Support to our clients especially in Logistics Areas (SAP MM/WM/PM/MRS/PP/Workflow);► Working with multiple different customers in different business processes context;► Managing customers expectations and ensuring their satisfaction► Continuously learning new features in S4HANA – Logistics - On-Premise & Cloud.► Strong analytical skills and capable of identifying root cause of issues reported by the customer;► Used to work with different customers / topics at the same time during the day;► Continuously assisting colleagues on the Basis/Development teams when the topic under resolution requires functional knowledge;► Demonstrated the capability of performing analysis on business process and/or technological recommendations;► Evaluate the concepts and complexity with ease and find creative solutions to issues; ► Continuous functional support to manufacturing and other areas as needed.► Monitor & Investigate workflow issues for some customers and take necessary remedial action;► Managed scope rigorously and able to orchestrate different activities simultaneously;► I like to challenge the conventional approaches and ideas to find out if there is a better and more efficient way to do things; Show less



Kraft Foods Group

• Canada, USA

• SAP MM/PM Consultant - Contractor

  • Nov 2013 - Jan 2015

  ► Involved in SAP Upgrade Project from 4.7 to ECC 6.0 for few Plants; ► Hosted regular meetings with super-users and conduct activities for implementation and training. ► Reviewed with Master data team, on a regular basis, all MM/PM Objects to upload in the new SAP system (ECC 6.0); ► Monitored progress of all MM / PM tasks against project plan; ► Performed data reviews and preparation for meetings with Plants users; ► Involved in Refurbishment process (Internal & External); ► Participayed in MM/ PM Functional Configuration; ► Worked with Master Data team on loading PM Objects; ► Performed System Testing, recorded result and documented defects; ► Developed and conducted SAP MM/PM Training; ► Provided support during Go-Live and POST Go-Live. Show less



Ouest Business Solutions Inc. (Vancouver)

• Canada

• SAP MM/WM

  • Feb 2012 - Oct 2013

  SAP Implementation Project & Support (MM/WM) ► Performed detailed analysis of some complex management processes and provide appropriate solutions; ► Configured some SAP MM business processes to meet requirements; ► Interacted with customers and SAP modules consultants in order to troubleshoot issues; ► Ability to communicate business goals and objectives in an effective way; ► Participated in few mini-projects as well as putting in place Refurbishment Process. ► Worked towards maintaining the sanity of the SAP MM area by giving suggestions for improvement; ► Provided Training to users either ONSITE or through CITRIX. ► Day to day SAP MM activities such enhancement, opening service requests, investigation. Show less



SimpBiz Software Solutions Inc (USA)

• Remote work

• Involved in SAP MM/WM Project Implementation (US Client)

  • Nov 2011 - Jan 2012

  Project involves fresh implementation of SAP ECC 6.0 and my contributions were as follow: ► Participate effectively in most of ASAP methodology phases: project preparation, identification and analysis of requirements, general document design, implementation and configuration, support, document preparation and training end users according to the delivery schedule; ► Configured warehouse management settings with various storage types, sections and storage bins; ► Configured inventory management parameters for all goods movements like goods receipts, goods issues, reservations; ► Configured material master records and customized the screen layout for materials with relevant field selection; ► Customized MM functionalities: master data material master, service master, info records, source lists, Consumption-based planning, purchasing and inventory management. ► Organizational data configuration: created plants, storage locations, purchasing organizations and groups, info record and maintained the source list. ► Vendor master configuration: created vendor account groups, number ranges, purchasing groups. ► Involved in unit testing / integration testing and regression testing for key business process. Show less



CGI

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• SAP Support Analyst

  • Jul 2009 - Oct 2011

  ► Worked with logistic department; ► Managed support tickets and handled customers escalations; ► Worked with logistic department; ► Managed support tickets and handled customers escalations;



Sonatrach

• Algeria
• Oil and Gas
• 700 & Above Employee

• Industrial Computer Engineer

  • Mar 1996 - Jul 2004