Customer Relationship Management Specialist

• Feb 2022 - Present

Entrepreneur

• Sep 2018 - Present

I am currently running a small business, applying eyelash extensions and body waxing. I am currently running a small business, applying eyelash extensions and body waxing.

Salon Manager

• Oct 2018 - Mar 2020

I was overseeing salon inventory, collecting rent, keeping logs for the books, contacting maintenance if needed, calculating hours of the receptionists as well as making the schedule.

Hair stylist Assistant

• Oct 2017 - Sep 2018

Assisted hairstylist with washing, blow-drying and styling.Scheduled appointments for clients by booking time slots based on requested servicesand stylist availability.•Welcomed, seated and prepared clients for services by snapping waterproof drapegown in place.•Rang up customers by processing payments and promoted products to increasesales.•Sanitized and arranged scissors, combs, brushes and other styling tools in addition tosweeping and laundry.•Readied foils and mixed color and other chemicals to prepare for hair coloring,bleaching and highlighting. Show less

Vocational Specialist

• Jun 2012 - Jul 2014

Guided and counseled clients with mental or physical disabilities and history of challenges finding and keeping jobs that fit, liaising between specific employers and clients. • Conducted initial assessment to gather work history information, strengths and interests. • Coached and mentored clients placed in positions to facilitate and advocate for employment retention, job success and personal fulfillment. • Interviewed clients and helped identify and understand career aptitudes and interests, set career goals and guided clients to confidently pursue specific careers. • Participated in daily staff organizational meetings and treatment planning review meetings. • Investigated and pinpointed specific employment opportunities, equipped clients with necessary job skills, offered guidance in applying for open positions and relentlessly pursued job offers. • • Documented client progress and services in electronic medical records. Entered payroll data, including employee records, time cards and miscellaneous deductions. • • Monitored and collected accounts receivables and documented payments. • Conducted Audits of all client files. Performed External Situation Assessments on new clients, then writing and submitting repots to HR and the department of rehabilitation. Show less