Teaching Assistant

• Jan 2016 - Present

­ Expanded customer base by providing excellent customer service. ­ Locating and developing profitable niche markets. ­ Finding the most suitable products for those markets, and developing and executing plans that resulted in lead generation. ­ Ordering and ensuring the delivery of goods to customers ­ Ensure about the cost, quality and availability of product before ­ Provide administrative support to the purchase department ­ Update concerned department about procurement of materials ­ Supporting the field sales team. Complete knowledge of ERP Software. Show less

Sales Manager

• Apr 2015 - Dec 2015

 Managing all the sales related activity of the company.  Tracking sales orders to ensure that they are scheduled and sent out on time.  Effectively communicating with customers in a professional and friendly manner.  Ordering and ensuring the delivery of goods to customers.  Supporting the field sales team. knowledge of ERP Accouting software.  Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.  Proficient in planning the induction programmes for new employees  Proficient in conducting the exit interviews and using the feedback for the overall improvement of work culture  Organizing sales promotional campaigns.  Contacting potential customers to arrange appointments.  Speaking with customers using clear and professional language.  Resolving any sales related issues with customers.  Making follow-up calls to confirm seeks orders or delivery dates.  Responding to sales queries via phone, e-mail and in writing.  Accurately analyzing and assessing statistical data. Show less

RECRUITMENT-

• Jul 2013 - Mar 2015

⦁ A highly competent, motivated and enthusiastic administrator with experience of working as part of a team in a busy office environment. ⦁ Well organized and proactive in providing timely, efficient and accurate administrative support to senior office managers and work colleagues. ⦁ Approachable, well presented and able to establish good working relationships with a range of different people. ⦁ Possessing a proven ability to generate innovative ideas and solutions to problems. ⦁ Recruitment - Sourcing, screening, interviewing and hiring the candidates for various technical and non-technical positions ⦁ Proficient in planning the induction programme for new employees. ⦁ Ensuring proper implementation of various HR policies across the company. ⦁ Coordinating with various department heads for their talent requirements. ⦁ Proficient in conducting the exit interviews and using the feedback for the overall improvement of work culture ⦁ Company provide professional services to our valued customer for crew management, commercial management, technical management, new building consultancy, supervision and even providing consultancy for new project development. We have global network of offices with our associates. ⦁ Managing teams involved in multiple areas, together with a real awareness of the kinds of initiatives that drive performance ⦁ Exceeding productivity goals at the same time as ensuring service excellence ⦁ Superb customer facing and client management skills. Show less

Sales Manager

• May 2013 - Jul 2013

ADMINISTRATIVE CO-ORDINATOR/BUSINESS DEVELOMENT

• Nov 2011 - Apr 2013

⦁ Administration , Organizing, filing, and keeping up to date all the documents related to the business. ⦁ Improving the systems and procedures. ⦁ Travel bookings ⦁ Marketing/Communication. ⦁ Coordinating the development of Marketing and Communication tools in collaboration with the Management. Keeping presentation, the website and other Marketing/Communication tools up to date. ⦁ Sales, Assisting the clients with their requests and/or communicating them to the Management. ⦁ Providing an appropriate after sales service to the client. ⦁ Human Resources, Proceed with payrolls, contracts, and other HR related administrative tasks. ⦁ Accounting, Liaise with accounting on banking, payables and receivables Show less

Junior Manager

• Sep 1991 - Sep 2011

⦁ High-profile management position accountable for soliciting business accounts and developing strategic alliances with clientele. ⦁ Cross-sell banking and third party products like, deposit and loans (education ,housing personal and vehicle) ,insurance and mutual funds to clientele. ⦁ Insurance certified professional with good knowledge of insurance product of bank ⦁ CASA deposits verification of Net banking and Debit cards pins ⦁ Assessing the customers Anti money Laundering risk ⦁ Conduct KYC on and account opening and document verification ⦁ Authorization of Cash receipt , payment, ,clearing, transfers, tax challans etc - verification ⦁ Devise and implement innovative marketing principles and promotional sales events for further support financial growth. ⦁ Counsel high net-worth individuals and corporate clients with regard to investment opportunities, risk analysis, and monetary returns. ⦁ Handle customer service requirements like opening ASBA ⦁ account opening, grievances, liability product selling, ⦁ Speed and efficiency of service given Sales targets for banks and Investment products. ⦁ Going beyond the professional need of the customer by providing other products. Enhancement of customer value ⦁ Back-up to relationship managers holding HNI relationship ⦁ Customer acquisition through referrals ⦁ 5 years in HR Department-Manage regular preparation of relevant management reports, including weekly, monthly, quarterly and year-end MIS reports ⦁ (gross payroll, hours worked, vacation accrual, tax deductions, benefit deductions, Staff Performance Appraisal etc.). ⦁ Able to manage all office administrative tasks Highlights: ⦁ Generated more than 200 CASA deposits A/C,S in 2-month period. ⦁ Developed a strategic marketing campaign targeting students. professionals and education institutions which has generated substantial referrals Show less