Experience

YAGEO Group

• Taiwan
• Appliances, Electrical, and Electronics Manufacturing
• 300 - 400 Employee

• • Nov 2022 - Present

• • Oct 2021 - Nov 2022

  Working as Servicenow Lead and Architect for the Yageo company and also acting as Subject Matter Expert



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Service now Lead Developer

  • Feb 2020 - Sep 2021



DXC Technology

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Service Now Technical Lead Consultant

  • Mar 2017 - Feb 2020



Ashland

• United States
• Chemical Manufacturing
• 700 & Above Employee

• Service now and Remedy Consultant

  • Nov 2015 - Mar 2017



Tata Consultancy Services

• India
• IT Services and IT Consulting
• 700 & Above Employee

• IT Analyst

  • Apr 2014 - Nov 2015

  Working for Marks & Spencer Working for Marks & Spencer



Artech Infosystem Private Limited

• India
• IT Services and IT Consulting
• 100 - 200 Employee

• Remedy developer

  • Feb 2013 - Mar 2014

  • Performing enhancements/ Customization and Integrating to the application. • Having Good Administration capabilities to maintain the Ticketing Application. • Creating and modifying workflow/ forms/ menus to fix the defect and / or achieve the func-tional requirements as per HLD during the Development Phase of Project. • Creating/ modifying different documents for implementing the best Process for any applica-tion, including the installation Instructions Document the Testing Team. • Creating Different Environments/ Environmental Set Ups for different projects as per the re-quirement. • Installation of AR System, ITSM Modules and Database and all related softwares. Show less