Experience

CASTECH MIDDLE EAST FZE

• United Arab Emirates
• Chemical Manufacturing
• 1 - 100 Employee

• Secretary Cum Sales Coordinator

  • Feb 2021 - Present

  • Timely Performed tasks of planning Scheduling appointments, events and meetings for the Manager. • Stationery and office materials purchasing/monitoring/ Consumed/Stocks. • Assisting with local purchase. Finding new suppliers, bargaining the prices, follow up for the orders. • Preparing couriers. Inquiring courier rates/charges with courier companies before proceed. • Established and maintained records for all business correspondences with great responsibility ensuring the accuracy of the same. • Submit various reports with accuracy to management in order to assist them in planning the goals and objectives that the company needs to accomplish. • Handling petty cash. Maintaining record of daily expenses department wise. • Acknowledge all the received PO’s from the Customers. • Preparing the documents for deliveries. • Daily customer deliveries scheduling and planning with transporters. • Maintain a clean and safe work environment Show less



Dolphin Manufacturing LLC

• United Arab Emirates
• Manufacturing
• 1 - 100 Employee

• Sales & Logistic Coordinator

  • May 2016 - Dec 2020

  •Handling Direct Sales for the provided accounts of company’s pioneer customers (UK /Europe / Australia / America) from enquiry to delivery. •Handling orders mostly by email, messages and checking the orders have the correct prices, discounts, if any design changes. •Releasing the orders to production, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time. •Ensure product packing, labeling, palletizing, wooden box packing is correctly done according to customer’s stand. •Maintaining good relationship with all the freight forwarders in order to deliver customers goods on time and arrange container loading / air freight collections as per vessel / flights schedule. •Providing customers with freight quotations (Air / Sea) in order to support customer and improve export sales. •Preparing all the shipping clearance documents for customers (air / sea / road) Ex:- Invoice, packing list, Certificate of Origin (ministry/ Chamber) etc. •Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department. Show less



Rubber World Industry L.L.C

• Plastics Manufacturing

• Sales Coordinator

  • Mar 2015 - May 2016

  • Managing all the sales related activity of the company • Handling customers enquiries and providing high quality of service to each caller • Quotation follow up for the projects and fixing business meetings with project managers • Daily Inactive customers follow up and active them • Preparing Performa Invoice, sales order, quotations • Sending compliments for regular customers • Daily delivery follow up with dispatch team • Assisting Sales team with their daily activities • Preparing monthly sales report to the management and filing Show less

• Administrative Receptionist cum Admin Assistant

  • Feb 2014 - Jan 2015

  • Ensured all incoming calls were answered in a professional manner within an efficient time frame. • Provided with all necessary hospitality services arrangements for the Guests and escorting them to relevant staff members offices if necessary. • Established an excellent relationship with customers/clients in order to promote the good will of the company ensuring the best communication with them. • Organized and composed inter-departmental papers and memorandums such as e-mails, documentaries and voice mails, receiving and forwarding facsimiles ensuring prompt delivery at all times while categorizing and distributing the important information maintaining its full confidentiality. • Book keeping (office documents) including all utility bills from ETISALAT, DU, AJMAN SEWERAGE, FEWA, AIMS etc. • Stationery and office materials purchasing/monitoring/ Consumed/Stocks/Stationery Requisition. • Enquiry follow up with suppliers • Prepares post courier work, inquiring couriers rates/charges, taking approval from admin. Department & accounts department/booking and sending. • Established and maintained records for all business correspondences with great responsibility ensuring the accuracy of the same. • Timely Performed tasks of planning Scheduling appointments, events and meetings for the Managers. • Creating various informative databases on Excel to facilitate the use of numerous reports with quality and accuracy. • Submit various reports with accuracy to management in order to assist them in planning the goals and objectives that the company needs to accomplish. Show less



LOOTAH INDUSTRIES GROUP

• United Arab Emirates
• Construction
• 1 - 100 Employee

• Receptionist cum Customer Service

  • Dec 2005 - Jan 2012

  • Ensured all incoming calls were answered in a professional manner within a efficient time frame. • Provided with all necessary hospitality services arrangements for the Guests and escorting them to relevant staff members offices if necessary. • Established an excellent relationship with customers/clients in order to promote the good will of the company ensuring the best communication with them. • Provided an excellent customer service as per company policies and procedures. • Resolved customer queries efficiently & promptly within company guidelines before escalating to higher level if necessary. • Dealt with 'drop in' customers as quickly and proficiently as possible. • Established and maintained records for all business correspondences with great responsibility ensuring the accuracy of the same. • Timely Performed tasks of planning Scheduling appointments, events and meetings for the Managers. • Creating various informative databases on Excel to facilitate the use of numerous reports with quality and accuracy. • Submit various reports with accuracy to management in order to assist them in planning the goals and objectives that the company needs to accomplish. Show less