Experience

UEI Global Education

• India
• Higher Education
• 100 - 200 Employee

• Assistant Professor

  • Jun 2016 - Present

  front office and house keeping faculty

• Assistant Professor (Trainner)

  • Jun 2016 - Present



Nirbana heritage and spa

• Jaipur, Rajasthan, India

• Front Office Manager

  • Apr 2019 - Present



Suresh Gyan Vihar University

• India
• Higher Education
• 100 - 200 Employee

• Assistant Professor

  • Sep 2015 - May 2016

  Faculty in Front Office and housekeeping at hotel management institute Faculty in Front Office and housekeeping at hotel management institute



Ananta Institute of Hotel Management

• Faculty - Front Office & House Keeping

  • Apr 2015 - Aug 2015



Country Inn by Carlson, Saket

• India
• Hospitality
• 1 - 100 Employee

• Guest Relations Executive

  • Sep 2014 - Mar 2015



Ananta Spa & Resorts

• India
• Hospitality
• 100 - 200 Employee

• GRE

  • May 2014 - Sep 2014

  • To increase the guest relationship & maximizing profit by improving the operational efficiencies & maximum utilization for the available resources. • Assigned the tasks of handling front desk and ensured cleanliness of the area. • Performed the tasks of reporting to the Center Head in case of critical problems • Handled the tasks of tracking and dispatching courier • Prepared reports of the daily activities of the organization when require. • Being a Part of Pre-Opening Team, Responsible to make Snag List of all the Guest Rooms and Public Areas. • Co-ordinate with Concern Department to complete the Pending works from Project side mentioned in Snag list of Rooms and Public Areas in Standard Required Quality. Show less



Gyanvihar University, Jaipur

• Education Management
• 1 - 100 Employee

• Senior Faculty - front office

  • Apr 2012 - Oct 2012

  To provide proper training to Front Office Students • Taking Practical class for training and job placement of Students, • Taking Counselling of all the students to look after discipline Matter & Administrative work. • To Employ differentiated teaching methods, incorporating, audio and visual activities to address all learning styles. • To Provide individualized instruction to keep all students at expected skill level. • Identify and organize field trips to enhance curriculum. • To Develop discipline plans and work closely with at-risk students. Show less



ITC Group

• Australia
• Design Services
• 200 - 300 Employee

• GRE

  • May 2011 - Mar 2012

  • Performs the tasks of responding to the queries and request of guests and clients • Handles the responsibilities of managing guest relation activities of the organization • Coordinates with the request of guest to other departments like housekeeping and pantry • Performs the tasks of attending as well as answering incoming and outgoing call • Transfers respective calls to the concerned person of the departments • Performs the tasks of responding to the queries and request of guests and clients • Handles the responsibilities of managing guest relation activities of the organization • Coordinates with the request of guest to other departments like housekeeping and pantry • Performs the tasks of attending as well as answering incoming and outgoing call • Transfers respective calls to the concerned person of the departments



BlueTop

• United States
• Hospitality
• 1 - 100 Employee

• GRE

  • Sep 2008 - Apr 2011

  • Handled the responsibilities of ensuring that all the queries and complaints of customer are promptly attended • Assigned the responsibilities of handling outbound and inbound calls • Handles the responsibilities of managing guest relation activities of the organization • Responds as well as solves different complaints of guest • Handled the responsibilities of ensuring that all the queries and complaints of customer are promptly attended • Assigned the responsibilities of handling outbound and inbound calls • Handles the responsibilities of managing guest relation activities of the organization • Responds as well as solves different complaints of guest