Shuyue Yang

Leeds Chinese Student Ambassador at VisitLeeds
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Location
Leeds, England, United Kingdom, GB

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Credentials

  • Digital Skills: Digital Marketing
    FutureLearn
    Nov, 2022
    - Sep, 2024
  • Market Research Foundations
    LinkedIn
    Nov, 2022
    - Sep, 2024
  • Leadership Foundations
    LinkedIn
    Oct, 2022
    - Sep, 2024
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Sep, 2022
    - Sep, 2024
  • Customer Service Foundations
    LinkedIn
    Sep, 2022
    - Sep, 2024
  • Customer Service: Serving Customers Through Chat and Text
    LinkedIn
    Sep, 2022
    - Sep, 2024
  • Human Resources: Payroll
    LinkedIn
    Sep, 2022
    - Sep, 2024
  • Learning GDPR
    LinkedIn
    Sep, 2022
    - Sep, 2024
  • Phone-Based Customer Service
    LinkedIn
    Sep, 2022
    - Sep, 2024
  • Business English Higher
    Cambridge University Press & Assessment
    Apr, 2022
    - Sep, 2024
  • Communication and Interpersonal Skills at Work
    FutureLearn
    Jun, 2021
    - Sep, 2024
  • Wellbeing and Resilience at Work
    FutureLearn
    Sep, 2020
    - Sep, 2024
  • Introduction to Psychology: The History and Science of Psychology
    FutureLearn
    May, 2020
    - Sep, 2024

Experience

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Leeds Chinese Student Ambassador
      • Oct 2022 - Present

    • United Kingdom
    • Education Management
    • 1 - 100 Employee
    • Digital Media Designer
      • Oct 2022 - Present

    • United Kingdom
    • Higher Education
    • 200 - 300 Employee
    • Student Education Service Advisor
      • Sep 2022 - Present

      Professionally assisting enquires from people with a variety of backgrounds, eg. students and third parties. Professionally assisting enquires from people with a variety of backgrounds, eg. students and third parties.

    • United Kingdom
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Specifications and Nutrition Assistant
      • Sep 2021 - Jul 2022

      1. Responsible for nutrition surveillance. This involves calling in samples, checking tolerances and requesting rechecks for out-of-tolerance nutrients as well as updating the company system. The key nutrients are ensured to meet relevant nutrition and/or health claims.2. Completing label checks to facilitate the approval of artworks.3. Carrying out recipe calculations to generate back-of-pack nutrition values and ingredient declarations for final product specifications.4. Managing administrative tasks such as maintaining up-to-date passwords, allergen information, packaging documents and supplier certificates.5. Preparing handover plan for the next placement student.

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Healthy Carribean Recipe Volunteer
      • Jun 2021 - Mar 2022

      1. Responsible for researching and developing healthier versions of Jerk Chicken and Rice and Peas. 2. Assisted nutritional analysis of recipes using Windiets and colour coded Front of Pack and Back of Pack labels.3. Facilitated cooking sessions with investigators and other volunteers.

    • Book Chat Host
      • Jul 2021 - Aug 2021

      Organised weekly book chats remotely with students who would like to practice their English as well as sharing book recommendations and reviews.

    • Student Employability Ambassador
      • Oct 2020 - May 2021

      1. Updating the School’s Facebook and LinkedIn Groups with relevant opportunities and articles.2. Working closely with the Employability Team and preparing PowerPoint slides to support the annual Food Science and Nutrition Employability Event, STEM Careers Fair, Year in Industry Presentations and other Career related events.3. Promoting school employability activities through various communication routes includingsocial networking sites and the Alumni LinkedIn and Facebook Groups.4. Participating in market research (surveys, focus groups) activities after theCareers Fair or Networking events.

    • Wellbeing Champion
      • Sep 2020 - May 2021

    • Nutrition Programme Representative
      • Sep 2020 - May 2021

      1. Actively collected course feedback from students through a group chat and gave out certificates to those who has shared their opinions. 2. Summarised and presented feedback to the school forum.

    • PAL (Peer Assisted Learning) Mentor
      • Sep 2020 - Dec 2020

      Organised 3 engaging and tailored online sessions with 8 mentees regarding basic introduction to Leeds, critical thinking and paraphrasing skills.

    • Student Engagement Assistant
      • Jul 2021 - Aug 2021

      1. Working with engagement managers to better connect the Academic Engagement Team with student representatives who are on non-standard programmes.2. Conducting and maintaining research which helps LUU to understand the particular needs of students and researchers.3. Analysing the current school representative recruitment datasheet and writing reports for improvements. All ideas were presented to and taken by our team and are ready to implement.4. Attending staff meetings to support the work of the Education Officer, International & Postgraduate Officer and Student Exec under the direction of my line manager.

    • United Kingdom
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Remote Intern
      • Nov 2020 - Aug 2021

      1. Drafted, edited and created evidence-based posts for Nutribytes’ social media accounts and maintained an up-to-date understanding of the therapeutic role of the ketogenic diet in diseases such as epilepsy.2. Initiated and managed the project ‘Series of exploring the ketogenic diet’. 1. Drafted, edited and created evidence-based posts for Nutribytes’ social media accounts and maintained an up-to-date understanding of the therapeutic role of the ketogenic diet in diseases such as epilepsy.2. Initiated and managed the project ‘Series of exploring the ketogenic diet’.

    • Waitress
      • Jun 2019 - Jul 2019

      Developed excellent customer service skills as I was able to work flexibly, positively and with patience through offering warm welcomes to customers, completing orders with attention to detail, serving meals and preparing deliveries in a fast-paced restaurant. Developed excellent customer service skills as I was able to work flexibly, positively and with patience through offering warm welcomes to customers, completing orders with attention to detail, serving meals and preparing deliveries in a fast-paced restaurant.

Education

  • University of Leeds
    Bachelor's degree, Nutrition
    2019 - 2023
  • University of Nottingham International College
    Foundation degree, Science
    2018 - 2019
  • Taiyuan Foreign Language School
    Science (including English, Maths, Biology and Chemistry)
    2016 - 2018

Community

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