Experience

Red Funnel Group Limited

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Service Assistant

  • Mar 2023 - Present



Kaspa's Desserts

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Manager

  • Jan 2022 - Present

  Responsibilities: > Ensure the store is opened and closed, adhering to all Kaspa’s standards, policies & procedures > Ensure all cash & stock is kept secure and that all necessary action is taken to ensure the handover of stock & cash is done in a secure manner > Manage the stock and order systems for food & consumables ensuring that the store has 100% supply of items for the customer > Delegate appropriate tasks to the Team members > Deal with and resolve customer complaints in line with company policy/procedures > Train & coach team members as required to support them in delivering their roles effectively > Implement marketing updates and new POS as directed by the Brand Leader and Kaspa’s > Work with area/peer group to share best practice and support the Brand Leader with other activities within the business Achievement: Food Safety Level 1 & 2 Show less



Somaj Bangladesh

• Bangladesh

• Founder

  • Jan 2016 - Present



Costa Coffee

• United Kingdom
• Retail
• 700 & Above Employee

• Team Manager

  • Feb 2023 - Apr 2023

  > Act as a team leader by coaching and supporting the team to deliver unbeatable experiences, while ensuring all procedures are followed, taking the lead on shift > Deploy the team according to the trading pattern, ensuring right people in the right place to maximise sales > Train and accredit new Baristas, inspiring their new adventure with Costa > Manage the day to day operations of the store when required, being accountable in the absence of the Store Manager > Implement new marketing POS, and brief the teams on new recipes / seasonal ranges to ensure continued excellence to maximise every opportunity > Deliver health & safety, cleanliness and drive understanding and importance of the COSTA Check > From the quality of an espresso to the maintenance of equipment, to monthly coffee excellence scores, you’ll drive the highest of standards every time > Maintaining accurate stock levels and ensuring all on-site stock is well stored and persevered Show less



TK MAXX

• Retail
• 700 & Above Employee

• Customer Service Representative

  • Nov 2020 - Dec 2021

  Responsibilities: > Effectively communicating with customers to understand their needs and make recommendations to ensure requirements are met and optimum customer service is achieved > Build and maintained effective relationship with peers and upper > Organize the stockroom or warehouse, ensure accurate labeling, neat arrangement and cleanliness > Flowing from the stockroom in a timely manner > Organizing feature, blocking and merchandising > Make sales referrals, cross-sell products and introduce new ones > Registers sales on a cash register by scanning items, processing payments, return, refund, re-ticketing and click & collect process > Expert in doing markdown products in shorter period > Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business Achievement: Associate of the month Show less



Yoga Magazine

• London, England, United Kingdom

• Business Development Specialist

  • Nov 2020 - May 2021

  Responsibilities: > Identify and manage new ways to attract and increase subscription > Network with existing and potential partners in increasing the reach of the magazine > Maintain and analyse the customer database > Maintain and analyse the various resource database of the company > Identify new avenues for advertisement sales > Create client database and contact with them Responsibilities: > Identify and manage new ways to attract and increase subscription > Network with existing and potential partners in increasing the reach of the magazine > Maintain and analyse the customer database > Maintain and analyse the various resource database of the company > Identify new avenues for advertisement sales > Create client database and contact with them



Light Education Consultancy

• Dhaka

• Managing Partner

  • Mar 2018 - Nov 2020

  www.lightedubd.com www.lightedubd.com



risingbd.com

• Bangladesh
• Online Audio and Video Media
• 1 - 100 Employee

• Photojournalist

  • Aug 2015 - Nov 2020



Mirpur DOHS Shopping Complex

• Bangladesh

• Management Team Member

  • Sep 2018 - Feb 2019



MTA Group

• banasree

• Country Manager

  • Aug 2017 - Feb 2018

  www.mta88.com www.mta88.com



Apples International Ltd.

• Baridhara, Dhaka

• Business Development Manager

  • May 2017 - Aug 2017

  www.applesbd.com www.applesbd.com



Wave-Brand IT Services

• Bangladesh
• Information Technology & Services
• 1 - 100 Employee

• Business Development Specialist

  • Mar 2017 - Aug 2017

  Responsibilities: > Recruitment and selection of employees. > Monitoring marketing team. > Marketing strategy maker. > Monitoring all administrative activities. > Monitoring digital marketing strategies. > Direct work with the CEO. Responsibilities: > Recruitment and selection of employees. > Monitoring marketing team. > Marketing strategy maker. > Monitoring all administrative activities. > Monitoring digital marketing strategies. > Direct work with the CEO.



Probashi Palli Group

• Banani, Dhaka, Bangladesh

• Executive Administration

  • Oct 2016 - Apr 2017

  Duties/Responsibilities: 1. Monitoring all floor regular basis of head office and reporting 2. Visit sub-branches once in a month and reporting 3. Find out problems and solve them 4. Monitoring all car 5. Maintenance Administration, Support Staff, Security and Driver attendance and monthly reporting 6. Development and improvement of all branches 7. Monthly food expense and meal report 8. Direct work and follow the instruction of Chairman Duties/Responsibilities: 1. Monitoring all floor regular basis of head office and reporting 2. Visit sub-branches once in a month and reporting 3. Find out problems and solve them 4. Monitoring all car 5. Maintenance Administration, Support Staff, Security and Driver attendance and monthly reporting 6. Development and improvement of all branches 7. Monthly food expense and meal report 8. Direct work and follow the instruction of Chairman



Intern student at EXIM Bank Ltd.

• Internship

  • May 2016 - Aug 2016



Zero Gravity Ventures Ltd.

• Bangladesh
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Business Development Executive

  • Feb 2016 - Apr 2016

  Responsibilities: 1. Generate Ideas of Improving E-commerce Market. 2. Presenting new techniques. 3. Merchant handling. 4. Product photography Responsibilities: 1. Generate Ideas of Improving E-commerce Market. 2. Presenting new techniques. 3. Merchant handling. 4. Product photography



cellbazaar

• Bangladesh
• Manufacturing
• 1 - 100 Employee

• Digital Marketing Executive [Part Time]

  • Jan 2012 - Jan 2015