Shushanik Khachatryan

Project Manager at AMX | Armenia Securities Exchange and Central Depository
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Contact Information
us****@****om
(386) 825-5501
Location
AM
Languages
  • Armenian Native or bilingual proficiency
  • Russian Professional working proficiency
  • English Professional working proficiency

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Bio

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Credentials

  • IT Project Management
    Tech42
    May, 2021
    - Nov, 2024
  • iOS programming
    Armenian Code Academy
    Oct, 2019
    - Nov, 2024
  • Advanced MS Excel
    MasterClass Academy
    May, 2019
    - Nov, 2024

Experience

    • Armenia
    • Financial Services
    • 1 - 100 Employee
    • Project Manager
      • Oct 2020 - Present

      • Manage and estimate the project plan, scope and budget • Collaborate with stakeholders, inhouse and outsource developers • Lead meetings with stakeholders and team • Define business need • Create business and technical requirement documentation, user manuals • Provide ongoing support to business departments and developers • Provide timely updates to management • Manage and estimate the project plan, scope and budget • Collaborate with stakeholders, inhouse and outsource developers • Lead meetings with stakeholders and team • Define business need • Create business and technical requirement documentation, user manuals • Provide ongoing support to business departments and developers • Provide timely updates to management

    • Armenia
    • Education Administration Programs
    • Project Manager
      • Sep 2021 - Aug 2022

      Expand product functionality Prioritize the implementation of new features and set a product roadmap Define product metrics Create product documents for internal and external users Ensure all necessary testing types are done Expand product functionality Prioritize the implementation of new features and set a product roadmap Define product metrics Create product documents for internal and external users Ensure all necessary testing types are done

    • Armenia
    • Banking
    • 400 - 500 Employee
    • Operational Division / Processing Center Specialist
      • Mar 2016 - Jan 2020

      • Design new project for internal programs automation• Prepare terms of the requirements document• Collaboration with IT team and stakeholders• Implementing new automatic programs in cooperation with the Central Bank of Armenia, State Revenue Committee and Compulsory Enforcement Service.• Creating a manual testing plan and checking • Conducting training for newly hired employees.

    • Customer Care Specialist
      • Nov 2012 - Mar 2016

      • Consulting clients and presenting Bank's products • Presenting and promoting Bank's products. • Serving customers deposit, card and loan accounts • Calculation of cash

    • Armenia
    • Insurance
    • 1 - 100 Employee
    • Customer Care Specialist
      • Nov 2011 - Nov 2012

      • Consulting clients terms of the insurance contracts • Signing insurance contracts • Consulting clients terms of the insurance contracts • Signing insurance contracts

Education

  • Public Administration Academy of the Republic of Armenia/ ՀՀ Պետական Կառավարման Ակադեմիա (PAARA)
    Master of management - MMgt, Business Administration and Management, General
    2013 - 2016
  • Armenian National Agrarian University
    Bachelor of economic, Economics
    2007 - 2011

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