Shuoyu Chen

Senior System Engineer at INTELLIWORX Managed IT
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Contact Information
us****@****om
(386) 825-5501
Location
Eastwood, New South Wales, Australia, AU
Languages
  • English -

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Credentials

  • CCA for Citrix XenDesktop 5
    Citrix
    Apr, 2012
    - Nov, 2024
  • VMware Certified Professional (VCP) 5
    VMware
    Feb, 2012
    - Nov, 2024

Experience

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior System Engineer
      • Apr 2020 - Present

    • Cloud Solutions Consultant
      • Jul 2016 - Apr 2020

      - Providing IT Audit service to Clients - Providing IT Solutions according to client’s requirement - Providing Managed Service including daily system monitoring for clients, end-user IT support, IT support, assets management and IT software/equipment procurement Projects: - Design and deploy Office 365 Single Singe On solution via ADFS 2016 for clients - Providing security audit and improvement for client’s core applications based on Azure IaaS & SaaS platform - Setup and configure Azure Intune concept prove & production environment for client up to 3000 users - Migrating Cloud Platform from G-Suites to Office 365 for clients - Migrating on-premise infrastructure to Azure & O365 for clients - Design and deploy Backup and Disaster Recovery solution via Veeam/Zerto for Clients

    • Australia
    • Consumer Goods
    • 1 - 100 Employee
    • Solutions Architect
      • Mar 2015 - Jul 2016

      - Providing IT solution advise to customer - Design and Implement IT Solution for customer - Project management - IT security auditing - Providing IT solution advise to customer - Design and Implement IT Solution for customer - Project management - IT security auditing

    • System Engineer
      • Oct 2011 - Mar 2015

      - Response for part of IT Management - IT software license/equipment procurement, IT assets management, IT licenses management, budgeting for IT department- Leading and supervising infrastructure team to work on daily support- Project Management Projects:- Audit Microsoft License based on EUA with Microsoft License Audit team- Leading migrating Exchange Server to Office 365 project- Leading migrating production servers/services to cloud-based IaaS/SaaS- Leading production firewall consolidation project- Leading projects for deploying production servers- Leading projects for upgrading production servers

    • System Administrator
      • Jul 2009 - Oct 2011

      - Research and planning projects for the organization- Implement project for the organization- System admin - Active Directory, Exchange, Firewall, Backup- Level 3 network and system issue troubleshootingProjects:- Designed and implemented High Availability (HA) solution for the organization's website- Designed and implemented the Storage Area Network (SAN) solution - Designed and implemented private cloud solution based on VMware ESX3.5- Implemented production server consolidation and virtualizing project (P2V)- Developed and implement the Disaster Recovery Plan- Designed and deployed Disaster Recovery site at Data Centre- Designed and deployed Citrix XenDesktop system at Data Centre for DR

    • IT Support Officer
      • Jan 2008 - Jul 2009

      - Daily support for in house user- Monthly report for the IT department- System admin - Active Directory, Exchange, Firewall, Backup- Network and system issue troubleshooting- Projects assigned by IT managerProjects:- Upgrade Windows Server from 2003 to 2008- Upgrade Exchange 2003 to Exchange 2007- Upgrade Symantec Backup Exec 11d to 12- Upgrade Symantec Antivirus Corporate Edition 10 to Symantec Endpoint 11- Upgrade Symantec Backup System Recovery 6 to 7

Education

  • University of Technology, Sydney
    Master of Science degree in Internetworking, Information Technology
    2004 - 2006

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