Shumail Shahzad⚫

Auto Transport Specialist | Logistics Management | Dispatching | Brokerage at Breamway LLC
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Contact Information
us****@****om
(386) 825-5501
Location
PK

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Experience

    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Auto Transport Specialist | Logistics Management | Dispatching | Brokerage
      • Jun 2022 - Present

      California, United States As an experienced auto transport, dispatching, and freight moving specialist, I have a proven track record of successfully managing and coordinating the logistics of transportation. With strong communication and negotiation skills, I am able to work effectively with carriers, drivers, and clients to ensure that deliveries are made on time and within budget. My expertise includes: Coordinating and managing the transportation of vehicles and goods across long… Show more As an experienced auto transport, dispatching, and freight moving specialist, I have a proven track record of successfully managing and coordinating the logistics of transportation. With strong communication and negotiation skills, I am able to work effectively with carriers, drivers, and clients to ensure that deliveries are made on time and within budget. My expertise includes: Coordinating and managing the transportation of vehicles and goods across long distances Negotiating pricing and contracts with carriers and clients Managing scheduling, routing, and tracking of vehicles and goods Ensuring that all necessary documentation and permits are in place for transportation Managing loading and unloading, shipping documentation, and customs clearance for international shipments Providing excellent customer service and communication to clients throughout the transportation process. Show less

    • Pakistan
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Support Executive
      • Mar 2019 - May 2020

      Lahore, Punjab, Pakistan

    • United States
    • Software Development
    • 200 - 300 Employee
    • Customer Service Representative (CSR)
      • Dec 2017 - Mar 2019

      Lahore, Punjab, Pakistan 1. Respond to customer inquiries and requests via phone, email, or chat in a timely and professional manner 2. Identify and assess customer needs to provide accurate and effective solutions 3. Provide information and support related to company products or services 4. Document all customer interactions and maintain accurate customer records 5. Collaborate with internal teams to address customer issues and provide effective solutions 6. Meet performance metrics related to customer… Show more 1. Respond to customer inquiries and requests via phone, email, or chat in a timely and professional manner 2. Identify and assess customer needs to provide accurate and effective solutions 3. Provide information and support related to company products or services 4. Document all customer interactions and maintain accurate customer records 5. Collaborate with internal teams to address customer issues and provide effective solutions 6. Meet performance metrics related to customer satisfaction, call resolution, and call volume 7. Continuously develop product knowledge and customer service skills to provide exceptional support 8. Contribute to process improvement initiatives to enhance the customer service experience Show less

Education

  • University of the Punjab
    Associate's degree, ENGLISH LANGUAGE AND LITERATURE/LETTERS
    2019 - 2022

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