Branch Manager/ Business Manager

• Jun 2023 - Present

Senior Business Development Manager- Retail

• Jan 2023 - May 2023

● As a Sales Manager at Extramarks Education Pvt Ltd, responsible for managing both B2B and B2C sales for the organisation. ● Led a team of 43 sales associates, 3 assistant managers, 1 deputy manager and provided them with guidance, training, and support to help them achieve their sales targets. ● Developed and implemented sales strategies that helped to drive revenue growth and increase market share in both the B2B and B2C segments. ● Identified potential customers, built relationships with them, and nurtured leads to convert them into sales. ● Conducted market research to stay updated on the latest industry trends and customer preferences, and used this information to inform sales strategies and tactics. ● Collaborated with other departments, including marketing and product development, to ensure alignment on sales objectives and strategies. ● Monitored sales performance metrics and used data analysis to identify areas for improvement and optimise sales processes. ● Conducted regular performance evaluations for sales associates, providing feedback and coaching to help them improve their sales skills and meet their targets. ● Maintained accurate records of sales activities, including customer interactions, sales pipeline, and revenue forecasts, using CRM software. ● Represented Extramarks Education at industry conferences and events, building brand awareness and generating leads. Show less

Business Development Manager

• Dec 2021 - Jan 2023

● Managing internal Finance & Fintech operations; providing in-depth analysis of markets, industry trends, competitors and clients to improve strategic planning and decision making.● Assisting trainees in product training, pitch training, strategies for customer engagement, sales closure techniques, post-sale services; mentoring team of 70+ members in program management, communications, feedback intake, and implementation of necessary solutions to ensure business goals are met.● Monitoring key performance matrix of 14 direct reportees, 8 pre-sales associates, and 1 pre-sales manager; identifying bottlenecks,and implementing solutions for agile program outreach● Leading the tender & direct negotiation process, delivering presentations as part of short-listing and continuing to drive excellence and efficiency in the process.● Enhancing product and service offerings; managing resource allocation to align with sales objectives and strengthen profit.● Coordinating with local organisations to build networks and develop leads; executing high value sales, addressing minor details and identifying areas of improvement in customer service.● Reviewing invoices, payment requests, advance requests, and expense reimbursements prior to approval.● Mitigating crisis and proposing business solutions to complex problems; ensuring adherence to defined KPIs and SLAs. Show less

Business Development Associate

• Sep 2020 - Dec 2021

Marketing Intern

• Jun 2019 - Jul 2019

Intern

• May 2016 - Jun 2016

Intern

• May 2015 - Jun 2015

Intern

• May 2014 - Jul 2014

Intern

• Dec 2013 - Jan 2014