Experience

BrowserStack

• Sales Operations

  • Jul 2020 - Present

  Work with business stakeholders to clearly define customer requirements into technical specifications.Identifying opportunities to optimise the performance and efficiency of existing sales processes.Managing project to work/lead small to mid-level projects with cross functional teams.Understand Sales and Marketing KPI metrics to cover Lead to Order data of Sales opportunity lifecycle.



Chargebee

• Sales Operations Specialist

  • May 2019 - Jul 2020

  Lead on high priority sales initiatives, including business process architecture, org structure, goal/quota setting, sales incentive design, market segmentation, and strategic planning.Develop and implement regular reporting of key performance metrics including forecasting, funnel analysis, and pipeline management.Design, implement and manage sales forecasting, planning, and budgeting processes in collaboration with Finance. Establish high levels of quality, accuracy, and… Lead on high priority sales initiatives, including business process architecture, org structure, goal/quota setting, sales incentive design, market segmentation, and strategic planning.Develop and implement regular reporting of key performance metrics including forecasting, funnel analysis, and pipeline management.Design, implement and manage sales forecasting, planning, and budgeting processes in collaboration with Finance. Establish high levels of quality, accuracy, and process consistency.Support executive analyses, strategies, and deliverables for board materials, QBRs, and more.Provide visibility and performance tracking to the business by helping to build, maintain, and improve our data and reporting foundation.Proactively define and executive projects spanning systems, data management, process automation, data validation, lead generation, and process and tooling implementation.Manage our evolving technology stack - optimizing current technology as well as evaluating, recommending and implementing new technologies.Collaborate with our Sales Enablement team to create sales playbooks, training decks, videos, and learning modules for our go-to-market roles with the goal of improving sales productivity and field communication, and development toward globally consistent methodology and processes. Show more Show less



Freshworks

• Senior Business Executive

  • May 2018 - May 2019

  Worked on managing resources to ensure every outcome aligns with the business’s needs. Develop and implement regular reporting of key performance metrics including forecasting, funnel analysis, and pipeline management.Some other responsibilities involve:Business process innovationCross-functional collaborationProject and change managementSales planning and compensation



Great Lakes Institute of Management

• Student

  • May 2017 - Mar 2018



RentCosa

• Founder

  • Jan 2015 - Sep 2016

  • Designed and developed a web based platform for renting products such as home appliances, furniture and automobile, with integrated inventory management and implementation and maintenance of payment services.• Developed and implemented analytical strategies with the help of market research to help improve unique hits.• Managed all aspect of day-to-day operations as founder and employee of the company under which consolidated over 100 vendors to rent their offerings on our platform and… • Designed and developed a web based platform for renting products such as home appliances, furniture and automobile, with integrated inventory management and implementation and maintenance of payment services.• Developed and implemented analytical strategies with the help of market research to help improve unique hits.• Managed all aspect of day-to-day operations as founder and employee of the company under which consolidated over 100 vendors to rent their offerings on our platform and developed dashboard for inventory management. Show more Show less



RACES

• Sales Consultant

  • Sep 2013 - Jan 2015

  • Responsible for acquiring and serving a client base for business development and event management in B2B market.• AS a part of the relationship management team successfully conducted over 30 events and conferences across India.• Employee of the quarter 2 times in a row in recognition of sales result and businesses to the company.



CSC

• Product Developer

  • Sep 2012 - Sep 2013

  • Crucial member of the buddy team for development of automation tool aimed for end to end services management services.• Developed a service reporting dashboard for top level management in SSRS in collaboration with Microsoft team.Being handed over such an extraordinary set of projects helped me developed various technical as well as managerial skills as a part of my job like great interpersonal skills, methodical approach to achieve results, leading and managing the team, timely… • Crucial member of the buddy team for development of automation tool aimed for end to end services management services.• Developed a service reporting dashboard for top level management in SSRS in collaboration with Microsoft team.Being handed over such an extraordinary set of projects helped me developed various technical as well as managerial skills as a part of my job like great interpersonal skills, methodical approach to achieve results, leading and managing the team, timely delivery of projects, client communication, quality management, creativity, presentation skills etc. Show more Show less