Experience

Cardio Health Inc.

• Canada
• Medical Practices
• 1 - 100 Employee

• Medical Administrative Assistant

  • Jun 2023 - Present

  Scheduling Coordinator Scheduling Coordinator



Circle Care Physiotherapy and Health Group

• Canada
• Medical Practices
• 1 - 100 Employee

• Medical Administrative Assistant

  • May 2023 - Present

  • Warmly greet patients and provide excellent customer service. • Handle patient arrivals, billing, payment posting, note-taking, and appointment scheduling using Jane app. • Manage front desk staff shifts and utilize Homebase app for scheduling. • Track inventory and place orders for orthopedic and orthotic devices from reputable suppliers such as Sigvaris, Bauerfeind, and The Orthotics Group. • Efficiently handle WSIB and MVA files from intake forms to tracking and billing on HCAI. • Create engaging social media posts for the clinic using Canva app. • Perform end-of-day account settlements. • Boosting the sales of the clinic. Show less



Rehab Clinics Inc

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Administrative Assistant

  • Jul 2022 - May 2023

  • Provide a friendly and welcoming experience for patients. • Assist patients with initial paperwork upon arrival. • Manage EHC billing and save explanation of benefits in the drop box. • Book patient appointments, process payments, and open practitioner shifts using Jane app. • Handle telephone calls, follow-up calls, emails, faxing, and confidential management of medical records. • Take detailed notes in patient profiles, settle accounts, manage inventory, and maintain premises cleanliness. • Assist MVA patients with initial paperwork, including OCF 1, OCF 5, OCF 3, and PPN consent forms. • Utilize HCAI for MVA files, creating OCF 23 and OCF 18 treatment plans, and generating OCF 21C and OCF 21B for billing. • Track MVA files to ensure funding limits set by auto insurance companies are not exceeded. • Estimate clinical notes and records and send them via SecureDocs or fax upon payment receipt. • Familiarize oneself with FSRA & SABS rules and regulations. • Confirm WSIB claim number status upon receiving WSIB cases and track treatment sessions accordingly. • Upload WSIB forms via WSIB portals and bill WSIB patient treatment sessions. • Communicate with adjusters and nurse case managers to provide necessary information. • Order custom-made orthotics, braces, and compression stockings for patients. • Post payments received from WSIB, auto insurance companies, and EHC providers. Show less