Shubham Kumar Harsh
Product Manager at IHX- Claim this Profile
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Experience
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IHX
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India
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Hospitals and Health Care
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1 - 100 Employee
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Product Manager
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Apr 2023 - Present
Bengaluru, Karnataka, India
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Upscale
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Mexico
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Business Consulting and Services
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1 - 100 Employee
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Growth Associate
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Sep 2021 - Nov 2021
India While working with Upscale, I got a brief understanding of the Sales Engagement Platform, Sales Enablement Platforms, CRMs, marketing automation tools, and the industry as a whole. I gained hands-on experience on: • Researching organizations and individuals online to identify new leads and markets using sales navigator, lusha, and other tools for prospecting. • Performing analysis such as SWOT, customer need, or competitor capability analysis to inform win themes and competitive… Show more While working with Upscale, I got a brief understanding of the Sales Engagement Platform, Sales Enablement Platforms, CRMs, marketing automation tools, and the industry as a whole. I gained hands-on experience on: • Researching organizations and individuals online to identify new leads and markets using sales navigator, lusha, and other tools for prospecting. • Performing analysis such as SWOT, customer need, or competitor capability analysis to inform win themes and competitive approaches. • Identifying target audience and growing our email list, and updating the sales pipeline. • Implementing agoge sequence for reaching out to clients. • Designing and implementing direct email marketing campaigns in order to increase penetration. • Building effective target audiences and segments for every message to drive engagement and revenue performance against KPI goals. • Managing and executing email/SMS marketing calendar and ensuring alignment with business priorities, demand forecasts, and internal stakeholders. • Devising and executing A/B tests, managing testing calendar, recording results, and advising on improvements. Testing includes subject lines, message content, CTAs, customer cohorts, segments, send time, and new features to drive performance lift. Show less
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HighRadius
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Software Development
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700 & Above Employee
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Associate Software Engineer 2
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Jun 2020 - Feb 2021
Hyderabad, Telangana, India UPLIFT • Analyzed and figured out the root cause behind the slowness of the existing web application. • Collaborated with different product teams to understand the flow of other products. • Developed Proof of Concept on new technologies like brotli, font awesome, CSS optimization. • Suggested, implemented, and tested the solutions for the analyzed problems in the products. • Improved the performance and reduced the login time of the application by around 40%. • Learned about… Show more UPLIFT • Analyzed and figured out the root cause behind the slowness of the existing web application. • Collaborated with different product teams to understand the flow of other products. • Developed Proof of Concept on new technologies like brotli, font awesome, CSS optimization. • Suggested, implemented, and tested the solutions for the analyzed problems in the products. • Improved the performance and reduced the login time of the application by around 40%. • Learned about software management tools like JIRA and version control tools like GIT. React-components • Developed a customized UI library containing reusable components that will reduce the effort required in developing another product with similar elements, increasing efficiency. • Analyzed different components that can be used, worked with other product teams on finalizing the UI design and the efforts required to develop the features and the library. • Mentored a group of interns, prepared the training materials for their smooth onboarding. • Learned about team management, leadership skills, and technologies like react-storybook.
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Associate Software Engineer 1
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May 2019 - May 2020
Hyderabad Area, India FREEDA- The Chatbot • Developed a chatbot named FREEDA, which other product teams can use in their products. • Analyzed the requirements and proposed the application design to the stakeholders. • Developed Proof of Concept to implement features like responsive UI for text and voice input. • Developed and tested the implemented features and successfully delivered the product. • Helped different product teams to integrate and use FREEDA in their respective products. • Learned… Show more FREEDA- The Chatbot • Developed a chatbot named FREEDA, which other product teams can use in their products. • Analyzed the requirements and proposed the application design to the stakeholders. • Developed Proof of Concept to implement features like responsive UI for text and voice input. • Developed and tested the implemented features and successfully delivered the product. • Helped different product teams to integrate and use FREEDA in their respective products. • Learned the agile way of working while incorporating new changes and bug fixing.
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Intern
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Jul 2018 - Apr 2019
Hyderabad Area, India Autonomous Receivables • Worked with senior developers and architects to understand the Collection product. • Contributed to the end-to-end development of the enterprise-class web application TOVO. • Assisted in improving the development of the application and reducing the bug reports. • Participated in code reviews and ensured the delivery of solutions within deadlines. • Learned and worked on new web technologies and libraries: react-js, Javascript, Redux.
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Education
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Indian Institute of Management, Ranchi
Master of Business Administration - MBA, Business Administration and Management, General -
Kalinga Institute of Industrial Technology, Bhubaneswar
Bachelor of Technology - BTech, Computer Science and Engineering -
DAV Public School Hehal, Ranchi
Higher Secondary, Secondary Education and Teaching -
St Thomas School Godda
Secondary, ICSE