Shubham Gupta

Customer Service Manager at HappyCredit
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Bhopal Area, IN
Languages
  • English -
  • Hindi -
Skills

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Bio

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Credentials

  • C/C++
    CRISP
    Jun, 2014
    - Nov, 2024
  • CATIA
    DAuto CAD School
    Feb, 2014
    - Nov, 2024
  • Auto CAD
    CRISP
    May, 2012
    - Nov, 2024

Experience

  • HappyCredit
    • India
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Service Manager
      • Jun 2023 - Present

      Improving customer service experience, create engaged customers and facilitate organic growth.Taking ownership of customers issues and following problems through to resolution.Setting a clear mission and deploying strategies focused towards that mission.

    • Senior Customer Service Representative
      • Jan 2022 - Aug 2023

  • AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED
    • India
    • Public Relations and Communications Services
    • 700 & Above Employee
    • Customer Service Representative
      • Jun 2019 - Present

  • MAGNUM SUPER DISTRIBUTORS INDIA PRIVATE LIMITED
    • India
    • 1 - 100 Employee
    • Customer Service Representative
      • Jun 2018 - Jun 2019

  • -
    • Fresher
      • 2011 - 2015

Education

  • Sagar Institute of Research &Technology Excellence, Ayodhya Bypass Road, Bhopal -462041
    Bachelor of Engineering - BE, Mechanical Engineering
    2011 - 2015
  • St. Xavier's Senior Secondary Co-Ed School, Bhopal
    Bachelor of Engineering (B.E.), Mechanical Engineering
    2005 - 2011

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