• Jun 2022 - Present

Key Responsibilities- Pre-sales support for sales teams involving positioning of Cloud Solutions, pre-sales qualification, and opportunity identification- Design and present customer specific solutions, and services.- Work with the project delivery team and cloud assessments ensuring that customer satisfaction is maintained, project milestones are met and communication between delivery and customer is maintained.- Assess and develop cloud economics and migration plans tailored to customer requirements- Identify Cloud key drivers at our customers to accelerate our business and market share, by demonstrating technical expertise.- Liaison with strategic partners Show less

• Nov 2019 - Jun 2022

Key Responsibilities- Implement the solution as per solution, SOW and Architecture approved during pre-sales phase.- Lead discovery, implementation & hyper-care phase of projects from engineering POV.- Suggesting CR for improvements during the implementation phase.- Leading the War zone during hyper care.- Document SOPs, build, HLD/LLD, KT for smooth transition.- Liaison with OEM during technical roadblock

Investor and Swing Trader- Retail

• Jun 2018 - Present

Responsibilities: - Holistic study of a business using fundamental and technical analysis. - Calibrate reward: risk ratio - Gauge the entry and exit points. - Build Trading Strategies - Futures/Options & Equity. Responsibilities: - Holistic study of a business using fundamental and technical analysis. - Calibrate reward: risk ratio - Gauge the entry and exit points. - Build Trading Strategies - Futures/Options & Equity.

Chief Architect

• May 2019 - Aug 2022

Built a custom ERP for Load logistics on AWS with modules like - Expense management, trip management & tracking, Finance, Driver settlement, GR/LR/POD to streamline end-to-end FTL operations. Tech stack - Node+React with Mongo DB. Architechture- Microservices. Built a custom ERP for Load logistics on AWS with modules like - Expense management, trip management & tracking, Finance, Driver settlement, GR/LR/POD to streamline end-to-end FTL operations. Tech stack - Node+React with Mongo DB. Architechture- Microservices.

Technical Consultant

• Jun 2018 - Nov 2019

Key Responsibilities - Responsible for the customer support experience with Microsoft - Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) - Identify cases that require escalation (either technically or strategically) - Create and maintain incident management requests to product group or engineering group - Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience - Provide ramp activities, knowledge sharing, technical coaching and mentoring - Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Show less

Analyst

• Jun 2015 - Jun 2018

Responsibilities - Manage server infrastructure as part of Server team including but not limited to Server, Virtualization, Storage, including Backup. - Lead and manage technical problem resolution 2nd line support. - Execute and deliver operational transformational service strategies for servers and storages - Ensure Operations and Service Delivery, strives to improve the service, achieve operational excellence, highly customer and process focused - Drive the efficiency and effectiveness of the outage incident management process - Produce systems availability management information, including KPIs and reports - Monitor the effectiveness of outage incident management and making recommendations for process improvement - Participate in escalations and outage bridges, provide technical guidance to ensure timely resolution is provided. Ensure accurate outage status alerts are sent on timely basis. - Ensure documentation of RCA, corrective actions are defined and carried out as per ITIL standards. - Document SOPs, KTs etc. to ensure smooth operations. - Responsible for overall system and infrastructure availability and develop a resilient infrastructure to reduce failures. - Ensures that systems, processes and methodologies are maintained, followed to ensure effective monitoring, control and support of service delivery. - Monitor and evaluate the efficiency and effectiveness of infrastructure. - Plan and implement upgrades needed to maintain service levels. Develop and lead the replacement of infrastructure at end of life. - Participate in DR or BCP activities. Show less

Trainee

• May 2015 - Mar 2016

Involved in Programming of Siemens PLC (1200, 1500). Learnt programming skills in Ladder Logic and C. Also, designed HMI and SCADA for process automation along with hard wiring of control circuits. Involved in Programming of Siemens PLC (1200, 1500). Learnt programming skills in Ladder Logic and C. Also, designed HMI and SCADA for process automation along with hard wiring of control circuits.

Summer Intern

• Jun 2014 - Jul 2014

Fundamentals and basic operation of Switch-gears, Main receiving sub-station (66 KV), Transformers, CT, PT, CVT. We closely observed preventive maintenance of HT equipment by team of experts. Fundamentals and basic operation of Switch-gears, Main receiving sub-station (66 KV), Transformers, CT, PT, CVT. We closely observed preventive maintenance of HT equipment by team of experts.