Production Assistant & Logistics Coordinator

• Jul 2021 - Present

Project Intern

• Jul 2020 - Oct 2020

ACET-Global is an education and training consultant company in Australia that focuses on providing business training solutions and emphasis on CSR initiatives by giving back to the local communities and environment. Key contribution to the CSR project: • Investigating and analyzing the market potential of sustainable products in Australia • Determining the relevant revenue streams • Identifying and optimizing supply chain network for the e-commerce platform • Establishing and maintaining relationships between internal and external stakeholders • Highlighting the sustainability in the supply chain Show less

Purchaser

• Aug 2015 - Nov 2018

As a competent purchaser in Univac, I’m able to match the internal demand and customer forecast with the external raw material supply. I’m familiar with how to discover new suppliers and build a performance-oriented relationship with them. Furthermore, I have a deep understanding of the operation of the supply chain through the daily routine, which allows me to better control cost, inventory level and delivery schedule according to the changes in production plans.Internal Responsibilities: • Monitor internal production plan and customer demand• Control internal inventory level• Submit and track purchase order• Ensure on-time delivery of raw material• Manage safety stock External Responsibilities: • Develop new suppliers• Collect and manage purchase contracts• Monitor market price change trend• Make appropriate purchase strategy• Negotiate the material price with suppliers • Achieve annual cost down targets Achievements: • Achieved > 5% annual cost down rate• Achieved >98% OTD (On-Time Delivery) annually• <10% customer complains due to raw material quality issue within three years Show less

Sales / Customer Service

• Aug 2014 - Jul 2015

The role of sales helps me to understand how to communicate with customers and attract their attention, and it was my first time to apply the theories that I have learned from university into practice. Through making quotations to customers, I learned how to calculate and monitor direct and indirect cost in the whole operation processes, which includes purchase cost, manufacturing cost, logistics cost and even after-sale service cost, etc. Responsibilities: • Develop new customers• Make quotations for new projects• Analyze market develop trend• Customer relationship maintenance • Arrange product shipments for customersMajor Achievements: Maintained >90% customer retentionDeveloped 5+ new customer within one yearReceived >95% customer satisfaction index Show less