Shu Xian Phang

Human Resources Executive at BYD
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Location
Singapore, SG
Languages
  • English -
  • Chinese -

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Credentials

  • Certified Service Professional
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  • Develop Personal Effectiveness at Operations Level
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  • Facilitate Effective Communication & Engagement at the Workplace
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  • Follow Food and Beverage Safety and Hygiene Policies and Procedures
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  • Provide GEMS Service / Creating Service Delight
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  • WSQ Diploma in Tourism
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  • Work in a Diverse Service Environment
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Experience

    • China
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Human Resources Executive
      • Jun 2018 - Present
    • Singapore
    • Truck Transportation
    • 1 - 100 Employee
    • Human Resources Executive
      • Jun 2018 - Present
    • Singapore
    • Travel Arrangements
    • 200 - 300 Employee
    • Executive Merchandiser
      • Feb 2016 - May 2018

      - Supporting the Merchandising and the Operations. - Perform Administrative duties such as Data entry, Filling, Handle ordering of stocks and delivery schedules. Assist in tracking stocks movement and performing stock takes. - Helping out the Operations side when needed. -Rate of sales -To create new SKU for new items - Supporting the Merchandising and the Operations. - Perform Administrative duties such as Data entry, Filling, Handle ordering of stocks and delivery schedules. Assist in tracking stocks movement and performing stock takes. - Helping out the Operations side when needed. -Rate of sales -To create new SKU for new items

    • Patient Service Assistant – Patient Service Officer
      • Jul 2011 - Feb 2016

      • Assist in various frontline service to patient when required. • Perform reception duties such as patient registration, billing, answering phone calls, attending to enquiries and scheduling of appointments. • Build a good rapport with the internal and external staffs, • Provide excellent customer service support. • Assist colleagues and customers when necessary. • Assist in administrative work • Assist in various frontline service to patient when required. • Perform reception duties such as patient registration, billing, answering phone calls, attending to enquiries and scheduling of appointments. • Build a good rapport with the internal and external staffs, • Provide excellent customer service support. • Assist colleagues and customers when necessary. • Assist in administrative work

    • Assistant Team Leader
      • Dec 2009 - May 2011

      • Assist the team leader whenever help is required • Ensure everything run smoothly at work when the team leader is not around • Report the daily sales figure to the team leader • Handle POS transaction • Assist the team leader whenever help is required • Ensure everything run smoothly at work when the team leader is not around • Report the daily sales figure to the team leader • Handle POS transaction

    • Computer Networking Products
    • 200 - 300 Employee
    • Reception/ Front Desk
      • Oct 2008 - Feb 2009

      • Attend to walk-in customers’ enquiries and perform registration of repair jobs and prepare quotation for customers • Handle customer orders, requests, payments, public enquiries and complaints • Liaise with back-room technicians on repair job status • Prepare reports, track, analyze and compile statistics for Service Centre • Attend to walk-in customers’ enquiries and perform registration of repair jobs and prepare quotation for customers • Handle customer orders, requests, payments, public enquiries and complaints • Liaise with back-room technicians on repair job status • Prepare reports, track, analyze and compile statistics for Service Centre

    • Singapore
    • Venture Capital & Private Equity
    • Operation Crew
      • Oct 2007 - Jan 2008

      • Printing and Imaging • Ensure that the product is not faulty before delivery to the corporate clients • Send the product to another department for a drop test. • Printing and Imaging • Ensure that the product is not faulty before delivery to the corporate clients • Send the product to another department for a drop test.

Education

  • Tourism Management Institute of Singapore (TMIS)
    Diploma, Tourism
  • Institute of Technical Education, College Central
    Nitec, Nitec in Service Skills (OFFICE)

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