Experience

Polycoat Products
• United States
• Chemical Manufacturing
• 1 - 100 Employee
• Customer Service Specialist

  • Jun 2023 - Present

Apple
• Indonesia
• Software Development
• 1 - 100 Employee
• Part Time Specialists

  • Oct 2022 - May 2023


Fabletics

• United States
• Retail Apparel and Fashion
• 500 - 600 Employee

• Sales Lead

  • Jul 2022 - Oct 2022

• Associate

  • Nov 2021 - Jul 2022

  Worked directly with upper management to design and implement new workflows for the operations team as the team captain, ensuring that the entire back room of the store operates smoothly to guarantee client satisfactionSuccessfully achieved sales goals, and worked with customers by creating personalized experiences, leading to $28,000 in quarterly revenue, and very high NPS scoresRegularly evaluated the work environment to identify any potential physical or health hazards, and ensured that theywere fixed. Guaranteed that work environment exceeded regulatory requirements and expectations Show less



PIONEER CASH & CARRY, INC.

• United States
• Retail Groceries

• Cashier

  • Nov 2020 - Dec 2021

  Assisted customers with purchase decisions in an efficient and effortful manner. Was regarded as a model salesperson and achieved high satisfaction rates with customers. Job duties include, but not limited to, retrieving merchandise from sales floor, stock room, and other inventory locations. Helped place special orders for inventory and was a cashier that collected payments using the store point of sale system. Used persuasive communication skills to support management plans in building new strategies and proposals Show less



Hollister Co.

• United States
• 1 - 100 Employee

• Stock Associate and brand representative

  • Jun 2019 - May 2020

  Successfully managed various aspects of the business varying from working directly with customers to find the desired products, to delegating and managing tasks during the closing to ensure an increased client satisfaction rates Successfully assisted customers in finding desired products by establishing a connection with them, allowing for a highly personalized experience, increasing both sales and customer satisfaction rates Implemented different organizational tactics after hours in order to arrange the store in a manner that allowed for better customer interactions, as well as higher satisfaction rates. Maintained a clean environment Show less