Experience

Symmetrical Global Search Pvt Ltd

• India
• Human Resources Services
• 1 - 100 Employee

• Recruitment Consultant

  • Sep 2014 - Present

  Hyderabad Area, India Responsible for recruiting the candidates of various skills set as per the project Specifications. • Screening of the resumes received through various channels (Subscribed jobsites, Email, Walk In, search engines, Employee Referrals). • Preparing synopsis of candidate’s profiles and sending to the same to clients. • Manage end-to-end recruitment process for all selected candidates. • Deciding upon the Designations/Levels to be offered to the candidates depending upon their total… Show more Responsible for recruiting the candidates of various skills set as per the project Specifications. • Screening of the resumes received through various channels (Subscribed jobsites, Email, Walk In, search engines, Employee Referrals). • Preparing synopsis of candidate’s profiles and sending to the same to clients. • Manage end-to-end recruitment process for all selected candidates. • Deciding upon the Designations/Levels to be offered to the candidates depending upon their total years of experience, relevant experience, qualification and technical ratings and accordingly based on the level, deciding on the salary to be offered. • Involved in communicating offers to candidates, solving queries, counseling and negotiating with them if required. • Preparing DSR Reports for Weekly, Monthly and Quarterly and forwarding to the concerned people, in order to mention the status of the Recruitment. Show less



Citibank

• Banking
• 700 & Above Employee

• Customer Service Representative

  • Apr 2008 - Nov 2012

  Lucknow Area, India Role: • Handled the different banking products like credit cards, etc. • Resolved customer queries with regulatory compliance • Involved in cross selling products like credit card, insurance, current & saving accounts • Imparted on the job trainings to team of 2 employees for customer dealing (foreign currency cheques, RTGS, NEFT transactions, report generation on inflow of cash and day to day cheque entries) • Controlled regulatory and legal notices & ensured… Show more Role: • Handled the different banking products like credit cards, etc. • Resolved customer queries with regulatory compliance • Involved in cross selling products like credit card, insurance, current & saving accounts • Imparted on the job trainings to team of 2 employees for customer dealing (foreign currency cheques, RTGS, NEFT transactions, report generation on inflow of cash and day to day cheque entries) • Controlled regulatory and legal notices & ensured compliance with the banking rules & regulations • Maintained, generated & analyzed consolidated weekly Cash Flow Report • Generated the required data based on the Cash Flow Analysis • Managed inventory of unprocessed customer requests and worked with the cross functional teams across the country to track and resolve customer requirements • Dealt with the clients & stakeholders such as money exchangers, etc. Highlights: • Processed and cleared bank’s FCC (Foreign Currency Cheque) • Organization ranked as No. 1 for Customer Orientation • Dealt with HNI clients & successfully ensured the opening of various new accounts by maximum value of 30 lakhs • Received various appreciations mails from the customers Show less