Experience

Rhea Infras (Pty) Ltd

• South Africa
• Technology, Information and Internet
• 1 - 100 Employee

• Operations and Maintenance Manager

  • Oct 2022 - Present

  Lead and grow the operational division through strategic partnerships. Lead and grow the operational division through strategic partnerships.



Vodacom

• South Africa
• Telecommunications
• 700 & Above Employee

• Senior Project Manager

  • Mar 2016 - Oct 2022

  I am currently the Project Management Team Lead within the FTTx Build Team. My team consists of members based in Gauteng and Western Cape. I lead complex FTTx project deployments for both the Consumer and Business segments.My primary function is to ensure that the team delivers as per scope, and within timelines and budget, to meet Vodafone targets. I drive effective Stakeholder Management (Sales, Property, Suppliers, Contractors, Executive Management) and lead business process transformation initiatives in line with the company vision.I have built strategic relationships within the Technology environment and with external vendors and suppliers to support the team with risk mitigation and effective issue resolution.I coach junior team members on an ongoing basis. Show less

• Project Leader

  • Jul 2014 - Feb 2016

  I was a key role player during the Fibre to the Business launch at Vodacom in 2014. Being the sole Project Manager deploying Fibre to the Business (FTTB) projects at the time, I delivered in excess of 163 FTTB projects nationally. I was also instrumental in the development of the divisional processes and systems for GPON (Gigabit Passive Optical Networks) deployment.I tracked and controlled the project budgets against the project baseline in order to ensure that the actual project cash flows and expenditures were in line with the project plan and deliverables.I facilitated contract negotiations between contractors, suppliers, executive management, Vodafone Procurement Company (VPC) and Supply Chain Management for the Vodacom FTTB project.I led regular meetings with the contractors and suppliers to ensure that the project deliverables, timelines and costs are adhered to and to receive feedback on positive and negative aspects experienced by them with regards to the projects.I ensured that procurement scheduling and long-lead items are forecasted and ordered to meet the project objectives. Show less



Nokia

• Finland
• Telecommunications
• 700 & Above Employee

• Services Solution Consultant

  • Jan 2014 - Jun 2014

  I consulted with the MEA (Middle East & Africa) customers to identify areas of improvement in network performance, service levels and customers service experience by analysing Key Performance Indicators and Service Quality Indicator trends. I developed customer solutions using a value based approach to support the proposed strategy and pricing. This was achieved by managing the internal services stakeholder inputs for the end to end solution development. The services stakeholders included OSS/BSS, Planning, Implementation, Integration and Managed Services for Assurance.I lead cost negotiations with the relevant services stakeholders in order to ensure that overall benchmark pricing targets were achieved and presented the proposed services offering to the customer to effectively address their queries or concerns regarding the solution and supported the customer Account Team to close the sale.Post-sales, I ensured that the customer expectations were achieved by liaising regularly with the project delivery teams during project execution phase. I monitored that the project deliverables were aligned with the agreed scope of works and the project was delivered within tolerances. Show less

• Services Product Manager

  • May 2010 - Dec 2013

  I was responsible for packaging the services solutions pricing for the Network Optimisation and Managed Services team. I priced projects for mobile operators in the Africa and Middle East region (AMEA). My key customer accounts included Cell C SA, Telkom Mobile SA, NetOne Zimbabwe, Safaricom Kenya, and Etisalat Dubai.

• Senior Radio Performance Engineer

  • Jun 2007 - Apr 2010

  I supported mobile operator teams regarding mobile network quality and capacity issues and VIP investigations on an ongoing basis.My team and I periodically recommended new network features and parameter optimization solutions to the customer in order to improve network quality and performance.I ensured that the network capacity was forecasting and advised the customer to schedule upgrades as required to prevent bottlenecks in the network that may impact service or quality levels.I managed and mentored junior team members within the performance management environment and facilitated trainings and workshops in order to skill the junior staff. Show less

• Network Performance Engineer

  • Apr 2005 - May 2007

  I was responsible for the mobile Radio network performance analysis and reporting for mobile operators in the Africa region (Vodacom SA, Cell C SA, MTC Namibia). The focus of the reports was the Key Performance Indicators of the network and regions on a daily and weekly basis. I monitored the network capacity and analysed the configuration parameters in order to assess the current performance and recommend possible improvements.I compiled and presented monthly performance reports to the customer’s technical teams highlighting issues impacting network quality and recommending corrective solutions. Show less



Cell C

• South Africa
• Telecommunications
• 700 & Above Employee

• Network Management Controller

  • Apr 2004 - Mar 2005

  I was responsible for fault management of the Cell C mobile network in KZN. I provided first line maintenance support and troubleshooting where required or escalated the faults to second line maintenance and field team specialists for further investigation and fault resolution. I provided ad hoc fault reporting and fault statistics analysis to the management teams. I was responsible for fault management of the Cell C mobile network in KZN. I provided first line maintenance support and troubleshooting where required or escalated the faults to second line maintenance and field team specialists for further investigation and fault resolution. I provided ad hoc fault reporting and fault statistics analysis to the management teams.