Experience

DevOn

• Saudi Arabia
• Design

• • Nov 2015 - Present

• • Mar 2022 - Present

• • Nov 2015 - Present

  Processing Visa:Preparation & Validation of documents required for processing Visa for Netherlands & Germany and USA.Submission of Visa documents to Travel Agent & tracking the progress.Maintaining database of visa validity of traveling employeesLiaise with Embassy/Consulate regarding requirements to apply for a visa/application specific information.Processing Work Permit:Analysis of applicability of Work Permit.Preparation & Validation of documents required for processing Work Permit.Liaise with ISD team for tracking the progress of the Work Permit.Booking Flights:Blocking flights with best deals as per projected Travel Plans.Actual booking of flights after financial approvalsContracts with the airline for corporate discountsArranging Travel Insurance:Arranging for required Travel Insurance based on the travel duration & maintaining database on the issued travel insurances.Coordination with Finance:Make projections of the Travel Allowance as per the travel plans.Coordinate with Finance team towards remitting the Travel Allowances.Hotel & Cabs arrangements for visiting customers:Booking & Confirmation of Hotel Rooms with relevant payment instructions.Arranging Cabs for Airport & Office Transfers.Discussions with hotel for corporate tie ups.Coordinating with the hotel for booking banquets for conference and meetings.Additional: Certified lead auditor of ISO 27001:2013. Show less



BCD Travel

• Netherlands
• Travel Arrangements
• 700 & Above Employee

• Senior Travel Consultant

  • Feb 2012 - Oct 2015

  • Reservation and ticketing of all domestic and international air booking requests received from the client. • Revert to all queries of client within the defined SLA • Maintain and update records of all transactions • Assist Clients with various VISA documentations, Schedule appointment with consulates and process their Visas • Better Understanding of client T&E policies/process and ensure compliance. • Notify deviations and seek deviation approvals where necessary. • Timely follow up and closure of any pending requests for travel requests • Ensure all transactions and correctly invoiced to the customer and invoice submitted to the clients promptly • Maintain records of airline and other supplier promotions for effective use in bookings • Advise travelers on various health and other travel documentation • Issue insurance for all international travel • Make changes to existing bookings as per client requirements • Reissue tickets as per changed itinerary • Make corresponding changes to ancillary services like insurance, hotel, transfers, etc and update customer Show less



Yatra Online Pvt. Ltd

• Travel Arrangements
• 1 - 100 Employee

• Travel Counselor

  • Nov 2010 - Feb 2012

  • Assisting walk-in clients at Yatra lounge located in Brigade road to plan / book / Rebook or cancel the holiday package, flight tickets and hotels(Domestic and international) • Converting all queries into sale • Assisting walk-in clients at Yatra lounge located in Brigade road to plan / book / Rebook or cancel the holiday package, flight tickets and hotels(Domestic and international) • Converting all queries into sale



Kingfisher Airlines

• India
• Airlines and Aviation
• 700 & Above Employee

• Travel Consultant

  • Sep 2007 - May 2010

  • Handling all the requirements of air tickets booking for domestic and international flights, which include reservation, rescheduling itnery, cancellation and confirmation. • Training and motivating the junior customer care executive in handling the calls efficiently and in a more productive manner to increase guest satisfaction. • Co-coordinating with Platinum members of kingfisher airlines which include CEO’s of many recognized companies, VIP’s and CIP’s telephonically and assisting them on a priority basis. Show less