Shruthi Bhange
Customer Service Representative/ Tracking at ISG Transportation Inc.- Claim this Profile
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English Professional working proficiency
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Marathi Native or bilingual proficiency
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Hindi Native or bilingual proficiency
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Kannada Native or bilingual proficiency
Topline Score
Bio
Zarka Khan
Having worked with Shruthi for 1.5 years, I must say she is an excellent professional. She helped me understand the process she is an excellent resource & is extremely passionate about her work.I am impressed by her work ethic and communication skills. Plus, she easily adjusts to any given situation or holds amazing client handling & co ordination skills. Her ability to handle and manage the clients is amazing. She also was a mentor for a few juniors & has explained them the whole process. Shruthi is an extremely resourceful candidate with a lot of passion & skills.
Prateek Chatterjee, CHRG
I had the pleasure of working with Shruti as an HR during her time at Spottabl. I was consistently impressed with her dedication to employee relations, performance management, and recruitment. Shruti was able to attract, retain, and develop top talent in the organization, and her expertise in these areas was invaluable. One of Shruthi's greatest strengths is her ability to build strong relationships with employees. She is always willing to listen to their concerns and offer support. Shruthi is also a great advocate for employees, and she is always looking for ways to improve their work experience. In addition to her strong relationships with employees, Shruthi is also an excellent communicator. She is able to clearly articulate complex concepts and she is always willing to answer questions. Shruthi is also a great facilitator, and she is able to effectively lead meetings and discussions. I remember the CEO of Spottabl being extremely impressed by her dedication and willingness to improve. I highly recommend Shruthi for any HR position. She is a talented professional and only sky is the limit for her. Onwards and Updwards, Shruthi. Good Luck :)
Zarka Khan
Having worked with Shruthi for 1.5 years, I must say she is an excellent professional. She helped me understand the process she is an excellent resource & is extremely passionate about her work.I am impressed by her work ethic and communication skills. Plus, she easily adjusts to any given situation or holds amazing client handling & co ordination skills. Her ability to handle and manage the clients is amazing. She also was a mentor for a few juniors & has explained them the whole process. Shruthi is an extremely resourceful candidate with a lot of passion & skills.
Prateek Chatterjee, CHRG
I had the pleasure of working with Shruti as an HR during her time at Spottabl. I was consistently impressed with her dedication to employee relations, performance management, and recruitment. Shruti was able to attract, retain, and develop top talent in the organization, and her expertise in these areas was invaluable. One of Shruthi's greatest strengths is her ability to build strong relationships with employees. She is always willing to listen to their concerns and offer support. Shruthi is also a great advocate for employees, and she is always looking for ways to improve their work experience. In addition to her strong relationships with employees, Shruthi is also an excellent communicator. She is able to clearly articulate complex concepts and she is always willing to answer questions. Shruthi is also a great facilitator, and she is able to effectively lead meetings and discussions. I remember the CEO of Spottabl being extremely impressed by her dedication and willingness to improve. I highly recommend Shruthi for any HR position. She is a talented professional and only sky is the limit for her. Onwards and Updwards, Shruthi. Good Luck :)
Zarka Khan
Having worked with Shruthi for 1.5 years, I must say she is an excellent professional. She helped me understand the process she is an excellent resource & is extremely passionate about her work.I am impressed by her work ethic and communication skills. Plus, she easily adjusts to any given situation or holds amazing client handling & co ordination skills. Her ability to handle and manage the clients is amazing. She also was a mentor for a few juniors & has explained them the whole process. Shruthi is an extremely resourceful candidate with a lot of passion & skills.
Prateek Chatterjee, CHRG
I had the pleasure of working with Shruti as an HR during her time at Spottabl. I was consistently impressed with her dedication to employee relations, performance management, and recruitment. Shruti was able to attract, retain, and develop top talent in the organization, and her expertise in these areas was invaluable. One of Shruthi's greatest strengths is her ability to build strong relationships with employees. She is always willing to listen to their concerns and offer support. Shruthi is also a great advocate for employees, and she is always looking for ways to improve their work experience. In addition to her strong relationships with employees, Shruthi is also an excellent communicator. She is able to clearly articulate complex concepts and she is always willing to answer questions. Shruthi is also a great facilitator, and she is able to effectively lead meetings and discussions. I remember the CEO of Spottabl being extremely impressed by her dedication and willingness to improve. I highly recommend Shruthi for any HR position. She is a talented professional and only sky is the limit for her. Onwards and Updwards, Shruthi. Good Luck :)
Zarka Khan
Having worked with Shruthi for 1.5 years, I must say she is an excellent professional. She helped me understand the process she is an excellent resource & is extremely passionate about her work.I am impressed by her work ethic and communication skills. Plus, she easily adjusts to any given situation or holds amazing client handling & co ordination skills. Her ability to handle and manage the clients is amazing. She also was a mentor for a few juniors & has explained them the whole process. Shruthi is an extremely resourceful candidate with a lot of passion & skills.
Prateek Chatterjee, CHRG
I had the pleasure of working with Shruti as an HR during her time at Spottabl. I was consistently impressed with her dedication to employee relations, performance management, and recruitment. Shruti was able to attract, retain, and develop top talent in the organization, and her expertise in these areas was invaluable. One of Shruthi's greatest strengths is her ability to build strong relationships with employees. She is always willing to listen to their concerns and offer support. Shruthi is also a great advocate for employees, and she is always looking for ways to improve their work experience. In addition to her strong relationships with employees, Shruthi is also an excellent communicator. She is able to clearly articulate complex concepts and she is always willing to answer questions. Shruthi is also a great facilitator, and she is able to effectively lead meetings and discussions. I remember the CEO of Spottabl being extremely impressed by her dedication and willingness to improve. I highly recommend Shruthi for any HR position. She is a talented professional and only sky is the limit for her. Onwards and Updwards, Shruthi. Good Luck :)
Credentials
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HR Generalist
The One ClikJul, 2022- Nov, 2024 -
Human Resource Management
UdemyDec, 2021- Nov, 2024
Experience
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ISG Transportation Inc.
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Canada
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Truck Transportation
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1 - 100 Employee
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Customer Service Representative/ Tracking
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Jun 2023 - Present
ISG Transportation is an Asset Based 3PL provider that specializes in both domestic and cross border shipments. Founded in 1992, we’ve grown into a dynamic, reputable and experienced supply chain organization that can expertly deliver smart solutions for all of your freight and warehousing needs. Our greatest asset is undoubtedly our specialized teams and their ability to Deliver Success on a daily basis. ISG Transportation is an Asset Based 3PL provider that specializes in both domestic and cross border shipments. Founded in 1992, we’ve grown into a dynamic, reputable and experienced supply chain organization that can expertly deliver smart solutions for all of your freight and warehousing needs. Our greatest asset is undoubtedly our specialized teams and their ability to Deliver Success on a daily basis.
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ESDS Software Solution Limited
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India
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IT Services and IT Consulting
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700 & Above Employee
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Customer Service Executive
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Dec 2020 - Jan 2023
• Handle incoming calls and emails to offer technical problem resolution and to conduct remote troubleshooting sessions. • To listen to the customer actively and effectively and deliver respect. • Showing empathy to the customers and retaining them by providing best services. • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism • To facilitate outside-the-box approach to customer dilemmas • T maintain updated customer records • To instill an understanding of pertinent computer hardware and software. • To forward the phone calls of the clients that are taken and then forward the calls to the resolver group for advance resolution. • To keep track of the root cause analysis and to inform the same to the clients. • Actively encourage the sale of the company's in-house products and services. • Use product expertise and available tools to meet the technical requirements and expectations of the client. • To provide training for new hires and conduct team meetings. • To surpass clients' expectations, foster loyalty, and expand the business, provide exceptional customer service. Show less
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Spottabl
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India
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Software Development
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1 - 100 Employee
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IT Recruiter
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Nov 2019 - Mar 2020
• Designing and implementing the overall recruiting strategy. • Sourcing and attracting candidates by using databases, social media etc • Prepare recruitment materials and post jobs to appropriate job board. • Conducting interviews and filtering candidates for open positions. • Act as a point of contact and build influential candidate relationships during the selection process. • Designing and implementing the overall recruiting strategy. • Sourcing and attracting candidates by using databases, social media etc • Prepare recruitment materials and post jobs to appropriate job board. • Conducting interviews and filtering candidates for open positions. • Act as a point of contact and build influential candidate relationships during the selection process.
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Tata Consultancy Services
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India
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IT Services and IT Consulting
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700 & Above Employee
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Assistant Systems Engineer
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Jun 2015 - Jun 2017
• Gathering client’s requirements and specifications. • To be a part of technical designing. • Writing program codes for new implementation. • Fixing production issues and bugs. • Worked closely with the QA team to ensure the smooth working of the system. • Ability to use more than one development language • Gathering client’s requirements and specifications. • To be a part of technical designing. • Writing program codes for new implementation. • Fixing production issues and bugs. • Worked closely with the QA team to ensure the smooth working of the system. • Ability to use more than one development language
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Education
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2017 - 2019
Bangalore University
Master of Business Administration - MBA, Human Resources Management -
2012 - 2015
Savitribai Phule Pune University
BCA, Computer Programming, Specific Applications -
2010 - 2012
R.Y.K.Science College, Nashik
HSC, Science -
2005 - 2010
St. Francis High School
SSC
Community
