Experience

Multi Level Group (MLG)
• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee
• Associate Project Manager

  • Apr 2022 - Present

Kayan
• Egypt
• Engineering Services
• 1 - 100 Employee
• Relation Manager

  • Jan 2022 - May 2022

Creative Motion - UAE
• United Arab Emirates
• Media Production
• 1 - 100 Employee
• Project Manager

  • Oct 2020 - Sep 2021


Softagi

• Pakistan
• Software Development
• 1 - 100 Employee

• Project Manager

  • Sep 2019 - Jul 2020

  Determine and define: project scope and objectives. Predict resources needed to reach objectives and manage resources in an effective and efficient manner. Prepare budget based on scope of work and resource requirements. Track projects cost in order to meet budget. Develop and manage detailed project schedule and work plan. Provide project updates on a consistent basis to various stakeholders about strategy, adjustment and progress. Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables. Utilize industry best practices, techniques and standards throughout entire project execution. Monitor progress and make adjustments as needed. Measure project performance to identify areas for improvements.



Careem

• United Arab Emirates
• Software Development
• 700 & Above Employee

• Customer Service Representative

  • Nov 2017 - Aug 2019

  Help customers with complaints and questions, give customers information about products and services, take orders, and process returns. Helping customers understand the product and answering questions about their reservations, Sometimes seen as having a role in sales. Help customers with complaints and questions, give customers information about products and services, take orders, and process returns. Helping customers understand the product and answering questions about their reservations, Sometimes seen as having a role in sales.



khafagy

• France
• Freight and Package Transportation

• Social Media Marketing Specialist

  • May 2018 - Jun 2018

  Responsible for planning, implementing and monitoring the company's Social Media strategy in order to increase brand awareness, Improve Marketing efforts and increase sales. Responsible for planning, implementing and monitoring the company's Social Media strategy in order to increase brand awareness, Improve Marketing efforts and increase sales.



alexbank

• Banking
• 700 & Above Employee

• tariner of summer internship

  • Jul 2016 - Aug 2016

  This program is designed for the fresh graduates as a solid path between the university and the corporate world. By means of this program they have an opportunity to explore the corporate environment and to develop the needed skills and experience that help them to start their professional career. This program is designed for the fresh graduates as a solid path between the university and the corporate world. By means of this program they have an opportunity to explore the corporate environment and to develop the needed skills and experience that help them to start their professional career.



PANDORA

• Sudan
• Farming

• Customer Service Agent

  • Oct 2015 - Apr 2016

  Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Social Media Specialist

  • Oct 2015 - Apr 2016

  Responsible for generating, editing, publishing and sharing daily content (original text, images, video or HTML). - Setting up and optimizing PANDORA pages within each platform to increase the visibility of company’s social content. - Creating, managing and growing business presence across social media channels, including, but not limited to Facebook, and Instagram. - Answer inquiries and handling complaints. Responsible for generating, editing, publishing and sharing daily content (original text, images, video or HTML). - Setting up and optimizing PANDORA pages within each platform to increase the visibility of company’s social content. - Creating, managing and growing business presence across social media channels, including, but not limited to Facebook, and Instagram. - Answer inquiries and handling complaints.