Shristi Tarafdar
Merchant Care Specialist at ShipBob- Claim this Profile
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Bio
Akanksha Priya
Worked with Shrishti very closely in Camp K12. She has tremendous enthusiasm and energy to achieve the targets of day to day operations. She was one of the best teammates in my team. I have seen her learning and growing everyday here in Camp K12.
Poonam Pandey
We were colleagues earlier and I saw Shristi to put her best efforts to do her work. She is highly enthusiastic and hard working person who knows how to tackle a problematic situation. She is very good with customer relationship building, she has a problem solving nature, She is a great team worker and many other qualities she has. Please do consider her for the suitable role.
Akanksha Priya
Worked with Shrishti very closely in Camp K12. She has tremendous enthusiasm and energy to achieve the targets of day to day operations. She was one of the best teammates in my team. I have seen her learning and growing everyday here in Camp K12.
Poonam Pandey
We were colleagues earlier and I saw Shristi to put her best efforts to do her work. She is highly enthusiastic and hard working person who knows how to tackle a problematic situation. She is very good with customer relationship building, she has a problem solving nature, She is a great team worker and many other qualities she has. Please do consider her for the suitable role.
Akanksha Priya
Worked with Shrishti very closely in Camp K12. She has tremendous enthusiasm and energy to achieve the targets of day to day operations. She was one of the best teammates in my team. I have seen her learning and growing everyday here in Camp K12.
Poonam Pandey
We were colleagues earlier and I saw Shristi to put her best efforts to do her work. She is highly enthusiastic and hard working person who knows how to tackle a problematic situation. She is very good with customer relationship building, she has a problem solving nature, She is a great team worker and many other qualities she has. Please do consider her for the suitable role.
Akanksha Priya
Worked with Shrishti very closely in Camp K12. She has tremendous enthusiasm and energy to achieve the targets of day to day operations. She was one of the best teammates in my team. I have seen her learning and growing everyday here in Camp K12.
Poonam Pandey
We were colleagues earlier and I saw Shristi to put her best efforts to do her work. She is highly enthusiastic and hard working person who knows how to tackle a problematic situation. She is very good with customer relationship building, she has a problem solving nature, She is a great team worker and many other qualities she has. Please do consider her for the suitable role.
Experience
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ShipBob
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United States
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Transportation, Logistics, Supply Chain and Storage
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500 - 600 Employee
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Merchant Care Specialist
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Jun 2023 - Present
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Camp K12
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India
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E-Learning Providers
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100 - 200 Employee
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Customer Success and Onboarding Executive
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Jul 2022 - Jun 2023
-Responsible for Parent/Student onboarding. -Communicating with customers over multiple channels like email, phone and messaging options. -Effectively communicating with the other verticals and ensuring smooth flow for queries and escalated concerns. -Proficient in establishing a strong client relation and resolving their concerns and queries empathetically. -Skilled in Customer Relationship Management (In house CRM tool, Zendesk and Leadsquared.) -Onboard new team members and provide induction training. Show less
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Cuemath
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India
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Education Administration Programs
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700 & Above Employee
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Pre-Sales Associate
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May 2021 - Jul 2022
Generation of leads from already existing parents and making them channel influencers for a recurring business. Maintaining end to end conversion of 26.8% (lead to enrollment), Generation of leads from already existing parents and making them channel influencers for a recurring business. Maintaining end to end conversion of 26.8% (lead to enrollment),
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The News Flux
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India
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Editor
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May 2021 - Sep 2021
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INDIA TV (Independent News Service Pvt Ltd)
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India
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Broadcast Media Production and Distribution
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700 & Above Employee
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Assistant Producer
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Jun 2019 - May 2021
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ZEE News
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India
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Media Production
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100 - 200 Employee
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Intern
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Nov 2018 - Dec 2018
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Radio Zindagi
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United States
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Entertainment
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1 - 100 Employee
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Intern
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May 2018 - Jul 2018
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Education
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2016 - 2019
Institute of Management Studies (IMS) Ghaziabad - Business School
Bachelor of Journalism and Mass Communication, Radio and Television Broadcasting Technology/Technician -
St. Mary's Senior Secondary School
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