Experience

FullCycle

• Technology, Information and Internet

• Team Lead CSM

  • Nov 2018 - Nov 2022

  User Acceptence Testing , Functional Testing, Training, Working on sensitive and secured requestor data.

• Customer Service Specialist

  • Jun 2018 - Nov 2018

  Gurugram, Haryana, India



The NorthCap University

• Education Management
• 200 - 300 Employee

• Sr.Technical Assistant

  • Oct 2010 - May 2018

  •Testing the software and making sure that the delivered module is as per requirement and is working fine or not. •Verification of Current business process and document sign off with department head and core team members. •Handled the online Application system for the University including the online payment made by student as online form fee. •Member of the Admission Committee & prepare a merit list through the software using the prescribed logic. •To give… Show more •Testing the software and making sure that the delivered module is as per requirement and is working fine or not. •Verification of Current business process and document sign off with department head and core team members. •Handled the online Application system for the University including the online payment made by student as online form fee. •Member of the Admission Committee & prepare a merit list through the software using the prescribed logic. •To give presentations to all levels of management about ERP progress. •Created work flows for different business process and implemented them. •Documentation of all new business processes as per ERP work flow. •Master Data collection, data cleansing and data uploading. •Master data setup (COA, Vendors, Staff, Time table, Online Application etc). •Solve the issues raised by functional user. •MIS reports generation. •User creation and access distribution. •The Strategic Plan – My job is to lay the groundwork and meets the strategic objectives of the institution. •To conduct a formal assessment of the strengths and weaknesses of the institution to carry out project To assess the gaps between where the organization will be in terms of ERP and understanding where it should be So that institute can then begin to close the gap prior to the implementation. •I have to prepare the project scope document, project timeline and project schedule, change impact analysis, training plan and provide feedback on a weekly basis. •Work the implementation plan, schedule, track and control the project tasks. •Provided technical input to develop, check and maintain ERP systems. •Ensured that requirements and documentation were kept in accordance to program schedule. •Ensure that all issues pertaining to ERP are resolved in an agreed timelines. •Providing comprehensive training to staff. •Provided technical input to develop, check and maintain ERP systems. •After Go-Live support Show less



Indian Institute of Technology, Delhi

• Higher Education
• 700 & Above Employee

• Project Associate

  • Aug 2010 - Sep 2010

  New Delhi Area, India