Sales Executive

• Jul 2022 - Present

Sales Engineer

• Aug 2020 - Jan 2022

•Generating costing module and generating PVC (Price Variation Clause) monthly track of raw material price variation. •Developing cost breakup, capacity & investment and ROI (Return of Investment) and cost of production. •Implementing purchase order into sales order through SAP. •Responding to functional and technical elements of RFI/RFP/RFQ and quoting final price offer to customer. •Coordinating with Project, Design & Automation, Supply chain teams for the feasibility of the project. •Developing and implementing monthly sales plan and forecast strategy. •Liaising with customers & suppliers and growing and developing long term rapport among customers. •Storing LME and FOREX rate monthly records. •Developing existing business and forecasting prospective targets as well as executing them in a given time frame thus enhancing clientele. •Identifying & networking with prospective clients generating business from existing accounts and achieving profitability and increased business growth. •Conducting competitor analysis by keeping abreast of market trends & achieving market share metrics. •Addressing customer complaints and ensuring maximum customer satisfaction by providing them with pre/post service assistance and achieving delivery and quality service norms. •Developing customer satisfaction programs, managing key account service strategy as well as undertaking customer satisfaction measurement & feedback analysis. •Ensuring speedy resolution of queries & grievances to maximize client satisfaction levels.