Digital Transformation Consultant

• Jul 2019 - Present

Advise customers on areas in their business that have the scope of undertaking the digital transformation journey for them to achieve efficiencies and ROI. Also, partner with customers for user adoption and customer success. Engage with customers by means of workshops and interviews to map customer business processes to digital transformation solution. At the end publish a Customer Value Discovery (CVD) report. Customers are Government (DHBs, Councils) and Enterprise customers.

Project Leader for Microsoft CRM Dynamics - Global implementation

• Jul 2020 - Aug 2022

Global project driven from Ricoh Japan, headquarters. 11 countries implementation. MCIROSOFT CERTIFIED –  CRM Dynamics Sales Functional Consultant – MB210  Power Platform Functional Consultant – PL200Lead global project for Microsoft CRM Dynamics – o Project Manage Microsoft CRM Dynamics – Milestones, Deliverables, Budget o Work with the chosen Consulting company Microsoft Consultants to deliver the CRM solution for Ricoh’s 11 countries implementation.o Present CRM status report – Every week to global Ricoh Japan leadership team. 50+ leadership members from various countries join the Design meetings. o Present Add on proposals – Every week to leadership. Propose and defend the solution. Challenge the budget and timelines proposed by the Consulting company. o Drive implementation of configuration and Add on developments. Aim to define a standardized solution for 11 countries.o Determine global governance. Provide final approval to FDDs for development.o At present, working with Ricoh’s team in NZ, Japan, Hong Kong, Singapore, Malaysia, Australia to align on unified future direction of Ricoh. o Propose new capabilities in the program that are frequently launched by Microsoft. To keep abreast with the latest and benefit from out of the box capabilities. Show less

Bid Manager

• Aug 2018 - Jul 2019

Bid Manager - Sales and Retention- Led responses to Solicited (GETS and Tenderlink) and Unsolicited bids- Define Win Loss strategiesCompass Group caters for the world’s most prestigious events such as the Oscars and Wimbledon. The world’s leading food and support services company.

Project Leader for NZ - Microsoft CRM Dynamics

• Aug 2018 - Jul 2019

National leader for NZ- Align CRM for NZ region with company's global CRM design and strategy- Ensure User adoption of the tool. Train the NZ team. Users issues resolution and maintenance for seamless performance of CRM for NZ business. - User Management and Reporting: Onboarding new users. Build Views, Dashboards & Reports.

Bid Manager - Bids, Salesforce, SharePoint

• Feb 2017 - Jul 2018

Bid Management End to End : ● Salesforce - Sales process management and Reporting ● Bid Library, SharePoint - Design and Manage ● Assess requirements of the bid, qualify for bid or no bid by running TAS. ● Drive outcome by facilitating workshops and interviews ● Put in place back to back contracts with third parties. ● Manage relationship with Spark’s partners, Spark ventures and clients. Sales enablement: ● At the forefront of shaping Digital Customer Experiences. I create it, own it and make it a reality for clients looking at Spark's bids, proposals and strategic sales pitch. ● Journey mapping / Design Workshops – Understand customer’s pain points with the intent of building trusted relationship with customers. Able to drive the outcome from the customers by keeping the process simple and engaging. ● Define value propositions and develop the digital appeal of multi million dollar deals. Consulting / New Technology Sales: ● Propose new technology use cases of IoT, Sensors, Apps etc to leading NZ clients. Conceptualize and develop pitch packs for customers. ● Extensively worked on defining Spark’s Agribusiness strategy (Use of sensors and Apps, Digitise Dairy Diary) for the farmers of New Zealand. This work is driven by Spark Digital CEO. Received champion of values award 🥇 Show less

Author - 3 novels

• Jan 2012 - Jan 2017

Sell worldwide on AMAZON and KINDLE. FREE 'Look inside' (first 30 pages) - Click the below links ● My Fantastic Failures -------> https://www.amazon.in/dp/9382665412 ● No Regrets --------> https://www.amazon.in/dp/B078S72PQB ● Beautiful Hesitations --------> https://www.amazon.in/dp/B078S3KLVL MY FANTASTIC FAILURES - June, 2015 (released) - BUY here: o Worldwide – http://www.amazon.com/dp/9382665412 | o India – Amazon (http://amzn.to/1LeWta9), Flipkart (http://bit.ly/1cLkAyb) o You can also grab your copy from book stores near you. o Also, available in Auckland Public Library It is a book about college courage, failures, dreams, entrepreneurship and a relationship. NO REGRETS - Dec 2017 (released) BEAUTIFUL HESITATIONS - Dec 2017 (released) Show less

Business Manager

• Nov 2012 - Sep 2013

● Define solution offerings in the space of Data centre migration and Cloud computing ● RFP responses and conceptualise training manuals for Data centre migration, Cloud computing and BYOD. ● Define business requirements: industry specific, market trends, solution, application, technology adoption for Cloud computing, Data centres, BYOD for various verticals ● Define solution offerings in the space of Data centre migration and Cloud computing ● RFP responses and conceptualise training manuals for Data centre migration, Cloud computing and BYOD. ● Define business requirements: industry specific, market trends, solution, application, technology adoption for Cloud computing, Data centres, BYOD for various verticals

Business Manager

• Feb 2012 - Nov 2012

Hired by Optimation NZ - HCL New Zealand to leverage my IBM experience to setup Sales Enablement processes and translate business needs in contracts and/or statements of work (SOW). ● Presales and Contract Management for Dept of Corrections: developed business cases to propose new work. Contract reports submitted monthly and six monthly to the client. ● Work with Delivery team. Conduct workshops and customer interviews to capture business requirements. ● Sign off authority: All submissions to customer from business analysts ● Work on multiple projects at a time, followed agile methodology to accommodate the evolving needs of the customer ● Develop document review process framework in alignment to the SDLC process. Implemented it end to end to meet the requirements of the client. ● Publish project performance reports to the management. It included both development and production support projects. Perform qualitative and quantitative analysis on the project KPIs, translated the information in graphical and business explanation. Show less

Bid Manager

• Oct 2009 - Feb 2012

#Shipley certified ● Led bids for ANZ region. Assess requirements in the bid, define win themes and value propositions. Worked on Government and Non-Government bids. ● Worked on IBM product capability offerings for – data management, application transformation, personalised customer experience, technologies for managing revenues, self-service using RFID etc. for various domains like railways, airlines, telecom and insurance ● Define problem statements and value proposition offered by IBM products ● IBM product launch projects for US region – Work with SMEs to analyse market trends, define win themes, drafted questionnaire to elicit information from the SMEs. Designed project launch kit. ● Defined NR2U (near ready to use) propositions for IBM global teams. This improved the quality and reduce turnaround time of the deliverables. Show less

Business Analyst

• Jan 2008 - Oct 2009

● Requirement gathering to develop functional specification for BIDW (Business Intelligence and Data Warehousing projects) projects in Telstra ● Presales and Bid Management - Define and draft solution in consultation with SMEs and solution designers for proposals and bid responses. ● Requirement gathering to develop functional specification for BIDW (Business Intelligence and Data Warehousing projects) projects in Telstra ● Presales and Bid Management - Define and draft solution in consultation with SMEs and solution designers for proposals and bid responses.

Business Analyst

• Sep 2006 - Jan 2008

Campus placement in MBA, I landed job in Tech Mahindra. From there, I was sent for my first onsite project to Sydney, Australia. Client was Optus. Project: Capability enhancement, migration and reporting projects. Retail and SMB consumers were moving from Legacy Billing and provisioning to strategic billing and provisioning. Data warehouse was getting impacted. Goal of the projects was to perform impact analysis to ensure reporting KPIs does not get impacted. • Drive customer workshops to define solution offerings for the projects. • Work with C-level to understand their reporting requirements. Ensure their reporting KPIs were not impacted due to migration. Prepare impact analysis report, function specification document, gap analysis document and traceability matrix. • Communicate captured functional specification to developers, solution designers, architects and SMEs. • Respond RFPs and propose new project briefs, SOWs etc. • Publish project performance report for all BI accounts in Sydney for global stakeholders. • Work with alliance partner SAS Australia to define solution offerings and work in collaboration. Show less

Business Analyst

• Jun 2006 - Sep 2006

Worked with Australian clients TELSTRA and SUNCORP. Business Analysis and Presales for BIDW projects. Worked with Australian clients TELSTRA and SUNCORP. Business Analysis and Presales for BIDW projects.

Co-founder | Owner

• May 2006 - Jun 2006

Started the business with younger sibling in 2008. Women fashion retail stores in India, capital region, Greater Noida. Hold patent for DPOL - Direct panel on loom. | Facebook: http://www.facebook.com/PretCastle Started the business with younger sibling in 2008. Women fashion retail stores in India, capital region, Greater Noida. Hold patent for DPOL - Direct panel on loom. | Facebook: http://www.facebook.com/PretCastle

Management Trainee | MBA

• Mar 2006 - Jun 2006

One of the India's largest FMCG companies. ITC Foods. Projects - Product launch of Ready to Eat by ITC Market research for Spices One of the India's largest FMCG companies. ITC Foods. Projects - Product launch of Ready to Eat by ITC Market research for Spices

Technical Specialist

• Aug 2003 - Jan 2004