Shree Harsha
Quality Analyst at Firstcall Tele Services Private Limited- Claim this Profile
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Bio
Experience
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Firstcall Tele Services Private Limited
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India
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Consumer Services
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1 - 100 Employee
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Quality Analyst
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Dec 2022 - Present
Working as Quality Analyst with Firstcall teleservices pvt limited for Patym India, Roles and responsibilities: Need to audit the calls of the associates regularly,and give them feedback on daily bases. maintaining a quality sheets of all the associates. giving them a regular updates about the process. Conducting DIP checks about the process. Conducting weekly sessions with the agents/associates about the development of the process and their quality. Providing 100% effort to the organization and to the client as well with a proper quality scores of the agents,which leads to the develpment of the organization. Show less
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Teckgence
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Hyderabad, Telangana, India
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Us it recruit
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Dec 2021 - Present
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Agile Enterprise Solutions Inc
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IT Services and IT Consulting
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200 - 300 Employee
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Technical Recruiter
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Feb 2018 - Present
Responsibilities: • Handling full life cycle Recruiting activities for US to include; Posting Positions, Pre-screening & Interviewing candidates over phone, obtaining leads and reference checking, client interview arrangements, closing and offer preparation. • Responsible for closures of technical professionals into both contract and permanent employment opportunities. • Working as recruitment, selection of candidates, offers, salary negotiation, interview techniques and closing candidates. --Discuss the "core" of the job description, and deliver exceptional IT candidates in a timely fashion. • Developing effective and innovative recruiting strategies for attracting and sourcing high quality technical candidates for client companies. • Forming strategic partnerships with senior management to determine staffing needs. • Participating in weekly recruitment meetings, conference calls, focusing on troubleshooting difficult positions and managing client issues. • Developing and maintaining network to assist in identifying and sourcing qualified candidates. • Recruiting experience related to varied skills and technologies like Networking, BA, Data warehousing, systems administration, JAVA, .NET etc. Show less
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Avance Consulting
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United States
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Staffing and Recruiting
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700 & Above Employee
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Us it recruting
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Jun 2019 - Present
worked with WIPRO,L&T INFO, PERSISTENCE,CAP GEMINI,etc worked with WIPRO,L&T INFO, PERSISTENCE,CAP GEMINI,etc
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Education
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Jawaharlal Nehru Technological University
Bachelor's degree, Electrical and Electronics Engineering