Shree Harsha

Quality Analyst at Firstcall Tele Services Private Limited
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Contact Information
us****@****om
(386) 825-5501
Location
IN

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Experience

    • India
    • Consumer Services
    • 1 - 100 Employee
    • Quality Analyst
      • Dec 2022 - Present

      Working as Quality Analyst with Firstcall teleservices pvt limited for Patym India, Roles and responsibilities: Need to audit the calls of the associates regularly,and give them feedback on daily bases. maintaining a quality sheets of all the associates. giving them a regular updates about the process. Conducting DIP checks about the process. Conducting weekly sessions with the agents/associates about the development of the process and their quality. Providing 100% effort to the organization and to the client as well with a proper quality scores of the agents,which leads to the develpment of the organization. Show less

  • Teckgence
    • Hyderabad, Telangana, India
    • Us it recruit
      • Dec 2021 - Present

    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Technical Recruiter
      • Feb 2018 - Present

      Responsibilities: • Handling full life cycle Recruiting activities for US to include; Posting Positions, Pre-screening & Interviewing candidates over phone, obtaining leads and reference checking, client interview arrangements, closing and offer preparation. • Responsible for closures of technical professionals into both contract and permanent employment opportunities. • Working as recruitment, selection of candidates, offers, salary negotiation, interview techniques and closing candidates. --Discuss the "core" of the job description, and deliver exceptional IT candidates in a timely fashion. • Developing effective and innovative recruiting strategies for attracting and sourcing high quality technical candidates for client companies. • Forming strategic partnerships with senior management to determine staffing needs. • Participating in weekly recruitment meetings, conference calls, focusing on troubleshooting difficult positions and managing client issues. • Developing and maintaining network to assist in identifying and sourcing qualified candidates. • Recruiting experience related to varied skills and technologies like Networking, BA, Data warehousing, systems administration, JAVA, .NET etc. Show less

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Us it recruting
      • Jun 2019 - Present

      worked with WIPRO,L&T INFO, PERSISTENCE,CAP GEMINI,etc worked with WIPRO,L&T INFO, PERSISTENCE,CAP GEMINI,etc

Education

  • Jawaharlal Nehru Technological University
    Bachelor's degree, Electrical and Electronics Engineering
    2012 - 2016

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