shraddha sahu
Client Services Associate at Cialfo- Claim this Profile
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Experience
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Cialfo
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Singapore
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Software Development
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100 - 200 Employee
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Client Services Associate
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Jan 2022 - Present
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CompuCom
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Technical Support Specialist
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Sep 2019 - Jan 2022
Being the first point of contact for any IT issues or service requests I handled system-related issues and troubleshooting those issues to resolve or escalate issues. Coordinated with different teams to help the users in the best possible manner. Worked on applications like MS office applications - MS Word, Outlook , MS Excel , Service Now , active directory, One VPN, citric and so on. Being the first point of contact for any IT issues or service requests I handled system-related issues and troubleshooting those issues to resolve or escalate issues. Coordinated with different teams to help the users in the best possible manner. Worked on applications like MS office applications - MS Word, Outlook , MS Excel , Service Now , active directory, One VPN, citric and so on.
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Varutra Consulting
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United States
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Computer and Network Security
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1 - 100 Employee
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Software developer trainee
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Apr 2019 - Jul 2019
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TTEC
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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chat associate
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Mar 2018 - Apr 2019
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Education
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Sipna College of Engineering and Technology, Amravati