Shraddha Misra

Teacher at Birla Open Minds International School, Hyderabad
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Contact Information
us****@****om
(386) 825-5501
Location
Hyderabad, Telangana, India, IN

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Experience

    • India
    • Education Management
    • 1 - 100 Employee
    • Teacher
      • Jun 2020 - Present

    • India
    • Education Administration Programs
    • 1 - 100 Employee
    • Teacher
      • Jul 2016 - Apr 2019

      • May 2011 - Oct 2013

      Team leader at Corporate Operations Groups Central Operations, Hyd. Handled key role of MIS support to Senior Management, Verifier and Checker for Corporate Intrenet Banking service to Corporate Clients of ICICI Bank pan India. Recently joined International Banking Operations Group, Global Trade Service Unit. Responsible for Singapore Geography for Trade and Remittances related services to Corporate clients of ICICI Singapore.

      • Sep 2006 - Apr 2011

      Joined ICICI Bank as an officer. Posted at Regional Processing Center Lucknow, Handled Retail Banking Operations majority of work focusing on back end banking process related to CASA. Document Scrutiny, Account opening, Fixed Deposit processing etc..Post marriage transferred to Hyderabad in 2009 at Central Operations, there I handled back end operations for Corporate Banking and Forex.

  • Tata Communications
    • Lucknow, Uttar Pradesh
    • Customer Service Associate
      • 2005 - 2006

      Handled the position of Customer Service Associate for UP. Responsible for handling customer complaints and queries related to bills.. Handled all type of customer escalations and was active player in customers retention drive..have hands on experience in back end operation s for Telecom industry. Handled the position of Customer Service Associate for UP. Responsible for handling customer complaints and queries related to bills.. Handled all type of customer escalations and was active player in customers retention drive..have hands on experience in back end operation s for Telecom industry.

  • airtel
    • Lucknow, Uttar Pradesh
    • Sales Associate
      • 2004 - 2005

      Handled the task of Marketing research and sales promotion of the newly launched data product of Bharti Airtel Ltd in the city of Lucknow. Handled the task of Marketing research and sales promotion of the newly launched data product of Bharti Airtel Ltd in the city of Lucknow.

Education

  • Institute of Productivity and Management, Lucknow
    PGDBM, Business Administration, Management and Operations
    2003 - 2005
  • Isabella Thouborn College, Lucknow
    Bachelor of Arts (BA), English Literature, Economics
    2000 - 2003
  • University of Lucknow
    Bachelor of Arts (BA), Economics
    2000 - 2003
  • ST. John Bosco College, Gomtinagar, Lucknow
    ISC, ICSE
    1998 - 2000

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